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Work Shift

Day (United States of America)

Job Summary:

The Inpatient Transitions of Care (TOC) Pharmacy Technician will function as an integral part of the medication management patient care team in collaboration with TOC Clinical Pharmacy Specialists. The Inpatient TOC Pharmacy Technician will be responsible for completing the following tasks to reduce medication-related errors and ensure high-quality patient care. Conducting a best possible medication history (BPMH) on high-risk patients with specific disease states serviced by the TOC Team (Heart Failure, Chronic Obstructive Pulmonary Disease, and Diabetes Mellitus) admitted to an inpatient unit at Wellstar Cobb Medical Center Documenting medication discrepancies for further assessment by the TOC clinical pharmacy specialist Assessing patient medication compliance Completing an insurance coverage assessment Completing prior authorization requests Providing information related to patient assistance programs Facilitating utilization of the Dispensary of Hope (DOH) and Meds-to-Beds programs Completing follow-up care calls post-discharge

Core Responsibilities and Essential Functions:

Perform thorough patient chart reviews a. Conduct a BPMH on high-risk patients with specific disease states serviced by the TOC Team b. Demonstrate a basic understanding of the electronic health record (e.g., Epic) and computer functions c. Identify and clarify medication discrepancies upon admission and discharge, as needed, and communicate findings verbally and/or via the electronic health record Correspond with patients, patients family members, providers, pharmacists, and other members of the healthcare team a. Assess patient medication compliance and communicate findings verbally and/or via the electronic health record b. Coordinate the dispensing of discharge medications, as needed c. Complete follow-up care calls post-discharge and communicate findings Engage in patient assistance programs a. Facilitate utilization of the DOH and Meds-to-Beds programs b. Execute prior authorization requests c. Complete insurance coverage assessments Performs other duties as assigned Complies with all Wellstar Health System policies, standards of work, and code of conduct.

Required Minimum Education:

• High School Diploma General or GED General

Required Minimum License(s) and Certification(s):

All certifications are required upon hire unless otherwise stated.

• CPHT - Cert Pharmacy Tech
• PHT - Registered Pharmacy Tech

Additional License(s) and Certification(s):

Pharmacy Technician Certification (CPhT) from a national pharmacy technician licensing board (Pharmacy Technician Certification Board [PTCB] or National Healthcare Association NHA Upon Hire Required or Licensed by, and in good standing with, the Georgia State Board of Pharmacy or ability to obtain a Georgia State Board of Pharmacy technician license within 6 months of hire date within 180 Days Required and

Required Minimum Experience:

Minimum 2 years pharmacy technician experience Required and Minimum 1 year Medication history experience and/or a combination of both inpatient and outpatient (particularly outpatient retail) pharmacy experience Preferred and

Required Minimum Skills:

Strong verbal and written communication skills High Strong customer service skills High Exemplary professionalism High Strong computer skills; experience with Epic, Microsoft Office, preferred Medium Strong attention to detail and organizational skills High Advanced understanding of the pharmacy technician role in the prevention of medication-related adverse events High

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