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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

About this role

The Aravo Platform Analyst will be part of the JLLT Foundational pillar, & the Global S&P Technology Platform Team, delivering the technology that underpins the S&P function.

The role’s focus will be supporting the configuration of JLL’s new supplier portal, Aravo. They will be responsible for working closely with the rest of the S&P technology platform & support teams along with S&P business stakeholders to deliver high quality software configuration, analytics, & documentation for the relevant business processes.

Responsibilities

• Act as the technical support for the Aravo platform, overseeing all configuration requirements and coordinating with the Aravo Platform owner for monthly releases.
• Serve as a subject matter expert on all aspects of Aravo, including configuration, APIs, troubleshooting, and support escalation.
• Learn other applications within the JLL S&Ps technology suite, such as Jaggaer, JD Edwards Enterprise One, PeopleSoft, and Corrigo, to grasp their technical design and business utility.
• Construct Aravo workflows, including all necessary conditions and validation logic.
• Create testing plans, carry out quality assurance, and conduct functional testing for monthly releases.
• Produce technical documentation that elucidates JLL's design and configuration.
• Provide recommendations for continuous improvement.
• Swiftly comprehend both business issues and technical challenges to identify and address potential gaps.
• Document requirements, specifications, business processes, workflows, and reporting outputs.

Required Skills, Experience & Knowledge

• Knowledge of the Aravo platform and configuration is required
• Great communication skills, as the project will offer full exposure to our many global teams
• Excellent attention to detail, as this will reflect in the quality of the captured specifications
• Able to be self-motivated, set priorities & work autonomously on assigned or committed tasks, at the same time able to collaborate & work as part of a global agile delivery team
• Proficient in Microsoft Office (Teams, Visio, Excel…)
• Knowledge of real estate industry is a plus but not essential
• Demonstrable & relevant experience in similar roles is required
• Previous exposure to customer support, sourcing & procurement, and/or software implementation is a plus

Education

Bachelor’s degree, preferably in information systems / another relevant field, or equivalent work experience

Location:

On-site –Bengaluru, KA

Scheduled Weekly Hours:

40

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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