Patient Service Assistant

Posted:
7/8/2025, 5:00:00 PM

Location(s):
Sydney, New South Wales, Australia ⋅ New South Wales, Australia

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Medical, Clinical & Veterinary

Key Responsibilities:
 Protects the rights of patients by adhering to Privacy Principles and providing an excellent standard of care.
 Ensures cleanliness and neatness of patient’s environment and stock room
 Ensures cleaning of the Isolation rooms is done when required.
 Cleans exterior of dialysis machines, patient chairs and over-bed tables as per policy and procedures
 Assists with basic food preparation and delivery of nutritional requirements to patients as well as assists with meal ordering
 Serves, distributes and collects patient / visitors meals and refreshments
 Arranges patient transport from Dialysis treatment
 Attends to the re-stocking of consumables in the stock room and trolley/s as required for daily operation of the clinic
 Monitors consumable stores and orders stock as required
 Confirms delivery of stock, checks inventory and documentation
 Performs stocktake when requested
 Maintains Clinic Manager database
 Ensures routine collection and appropriate disposal of linen, rubbish and contaminated waste
 Orders and pack away linen
 Assist in the collection of blood samples by pathology lab, help spin blood before collection
 Participates in Quality Improvements activities as required by the Dialysis Clinic Manager
 Ensures/promotes a safe, secure and healthy working environment to staff and a comfortable, safe environment for visitors and patients as detailed in the Workplace Health and Safety policy (FMEAU-28).
 Engages in internal and external in-service activities to enhance / maintain skills and knowledge.

Fresenius Medical Care North America

Website: https://fmcna.com/

Headquarter Location: Waltham, Massachusetts, United States

Employee Count: 10001+

Year Founded: 1996

Last Funding Type: Post-IPO Equity

Industries: Biotechnology ⋅ Health Care ⋅ Medical ⋅ Pharmaceutical