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Your work here isn’t just a job – it’s a mission. We all play a vital role in energising a greener, fairer future.

The Payroll Centre of Excellence (CoE) Manager - Rest of World will play a critical role in overseeing accurate and timely payments for our global workforce based outside of the UK, representing payroll service delivery to circa 800 employees.  Reporting to the Director, Workday and Payroll CoE, this role acts as the process owner for all in-scope Payroll services across ROW and is responsible for the management of 3rd party providers engaged to deliver these services. Responsible for the overall management and governance of these 3rd party services, together with linking these relationships with all key stakeholders internally.

The Payroll CoE team are responsible for all Payroll configuration and business processes globally within Centrica. The Payroll CoE Manager – ROW owns (outside UK) Payroll operations, including implementation of new country acquisitions and ongoing payroll operations, Denmark, Norway, Singapore, Sweden, and Germany.

This role would be suited to someone who can operate effectively in a fast paced, technical, and innovative environment. 

Payroll CoE Manager (ROW) - The Role: 

• Business Process Owner of end-to-end payroll processes, ensuring that documentation is in place and maintained

• Owner of Payroll Controls, working with internal stakeholders to ensure that risks are identified, mitigated, and documented

• Governance of Cloudpay, Visma and other 3rd party payroll relationships, ensuring that service standards are maintained

• Management of dedicated in-country payroll resources (remote team management) including assessing back up options for payroll processing when Payroll Leads are on leave

• Owner of the overall ROW Payroll landscape, ensuring oversight of systems, processes, operations, and integrations

• Accountable for payroll compliance, looking ahead to ensure that we are in front of any forthcoming changes which impact payroll in the relevant locations

• Provide Payroll policy and process guidance & advice to a variety of stakeholders

• Work closely with Data and Integrations teams to resolve any issues between Workday and 3rd party payrolls

• Escalation point for process issues which the local Payroll team are unable to resolve

• Key stakeholder for Mergers and Acquisitions team and ROW People Partners when integrating new locations into the Centrica landscape

• Lead on resolving escalated requests and assessing process breakdowns

• Lead Payroll Projects,  defining and implementing Global roadmap for payroll enhancements and process automation projects.  Proficiency in developing persuasive business cases would be required in advocating for proposed payroll changes

Your Skills and Qualifications should reflect our values and will include: 

• Recent experience in a ROW payroll delivery role essential 

• Recognised payroll qualification essential 

• Stakeholder engagement (internal and external)

• Remote Team Management - good people skills-supporting and collaborating with local Payroll Leads

• Able to present information logically, communicating technical concepts to non-technical stakeholders at all levels 

• Able to plan and organize the work of themselves and others to ensure the achievement of targets and outcomes 

• Experience in developing and owning procedure process flows and policies essential

• Ability to document HR processes and identify and implement improvements

• Experience managing a 3rd party payroll provider for multiple locations

• Experience with moving frequency of payroll (bi-weekly to monthly)

• Understanding of Cloudpay /Visma systems and processes desirable

• Strong understanding of Workday time, absence, HCM and expenses modules desirable

• Able to delve into complex process issues and resolve when required

• Able to self-manage confidently, with good personal productivity and self-motivation 

At Centrica we embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. To build a more sustainable future, we need the best team – a team with a diverse mix of people and skills, where everyone feels welcome and able to succeed. We are dedicated in helping to close the diversity gap and would love to see more females, people of colour and LGBTQ+ employees, as well as those from a variety of cultures and ethnicity to veterans and the differently abled. Supporting diversity and inclusion is a big part of who we are, we are not looking for people to fit into our culture but to add to it!

PLEASE APPLY ONLINE by hitting the 'Apply' button.

Applications will ONLY be accepted via the ‘Apply’ button.

This role is being handled by the Centrica recruitment team and NO agency contact is required.