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Your work here isn’t just a job – it’s a mission. We all play a vital role in energising a greener, fairer future.

Commercial Performance Lead

Flexible UK Locations with FlexFirst hybrid working, part-time working considered 
 

Overview

Working in our British Gas Services and Solutions business you will join our CX and Commercial team in this newly created role.

Your core role will be to optimize sales performance across all channels to ensure the Boiler Installs team meets its key targets across a range of different metrics. You will also be able to provide detailed analysis into the drivers of sales performance and provide trusted commentary and reporting to a range of stakeholders, including senior leadership.

The Role:

You will provide day to day ownership of sales tracking to ensure performance is in line with agreed forecasts and business plans across a range of KPIs. You will also need to identify opportunities through collaboration to improve performance and efficiency throughout the sales funnel to optimise sales delivery.

Reporting is key and you will own and understand the production of regular reporting and input into the weekly / monthly / quarterly performance review meetings and decision-making forums. You will provide insight and analysis to support the forecasting of future performance and work with forecasting teams develop annual budgets and plans, being responsive and nurturing those relationships.

Acting as the key contact with the finance team to track sales performance alignment to budgeted spend is part of your role. Being the commercial expert on sales performance and the key point of contact for the leadership of the front-line sales teams for sales performance is also critical, whilst supporting colleagues with the development of new propositions and initiatives with robust business plans.

The Person:

You have experience working in a Senior Commercial Performance role within a high-volume sales environment, B2C or B2B. This role is equivalent to a Head of Commercial or Trading. A FMCG or telecoms/utilities background would be advantageous.

You will also be highly numerate and adept at explaining trends and variances to stakeholders, with expert level data manipulation and analysis skills – a high level of experience and skill using MS Excel. Power BI and advanced presentation skills are also required.

Having excellent prioritisation skills with the ability to manage across a range of competing priorities will drive your success.

#LI-BGAS

At Centrica we embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. To build a more sustainable future, we need the best team – a team with a diverse mix of people and skills, where everyone feels welcome and able to succeed. We are dedicated in helping to close the diversity gap and would love to see more females, people of colour and LGBTQ+ employees, as well as those from a variety of cultures and ethnicity to veterans and the differently abled. Supporting diversity and inclusion is a big part of who we are, we are not looking for people to fit into our culture but to add to it!

PLEASE APPLY ONLINE by hitting the 'Apply' button.

Applications will ONLY be accepted via the ‘Apply’ button.

This role is being handled by the Centrica recruitment team and NO agency contact is required.