Overview:

Responsible for the profitability and strategic direction of Debit Cards and Credit Cards sold through the Retail channels. Ensures product/services are marketable, profitable and comply with legal and regulatory requirements.

Primary Responsibilities:

• Develop a thorough understanding of the Debit Card and Credit Card businesses and their functions, processes, and operations.

• Combine technical understanding with business knowledge to anticipate impacts of strategy and process change.

• Work with Retail sales channels and support areas to develop education materials and training to drive account originations.

• Serve as business lead on projects that are sponsored by, or related to Debit Cards and Credit Cards

• Review new developments in company markets, evaluating and recommending new services or new products, or the modification of existing services or products.

• Seek out and evaluate customer and banker feedback to recommend and prioritize future product enhancements and initiatives.

• Evaluate new product/services success; recommend changes in sales or service strategy.  R

• Maintain an awareness of new trends and developments in marketing and company products and services.

• Performs reporting and analysis relating to the product portfolio.

• Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.  Identify risk-related issues needing escalation to management.

• Promote an environment that supports diversity and reflects the M&T Bank brand.

• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.

• Complete other related duties as assigned.

Education and Experience Required:

• Bachelor’s degree, or equivalent work experience

• 3 years’ proven marketing, product management, financial, operations and/or project management experience

Education and Experience Preferred:

• Project Management skills

• Customer Service or Sales experience

• Strong interpersonal and analytical skills

• Highly organized with an ability to multi-task

• Demonstrated ability to work as part of a team, as well as contribute on an individual basis

Working Model/Office Location:

This is a hybrid location requiring 3 days in-office per week.  Eligible candidates must live within commuting distance to 345 Main Street, Buffalo, NY 14203.

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $60,890.34 - $101,483.90 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Buffalo, New York, United States of America