At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.

Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.

Introduction to team

Expedia Group B2B connects partners across the travel industry to our leading technology, supply, and services - helping them deliver seamless travel experiences to their customers. From airlines and hotels to financial institutions and other travel platforms, we power smarter, faster, and more impactful travel solutions through the most connected marketplace in the world.

Make an impact

As an Account Planning Manager in our EG B2B division, you will help drive growth for partners across APAC by turning data and insight into concrete actions. You will work closely with Account Managers and cross-functional teams to optimize performance, improve operations, and strengthen long-term relationships. This is an opportunity to combine analytical problem solving, partner engagement, and operational excellence to make a visible impact on both partner and Expedia Group results.

In this role, you will

• Own day-to-day partner relationships alongside Account Managers, deeply understanding partner needs and aligning Expedia Group capabilities to drive mutual growth.

• Analyze weekly, monthly, and quarterly performance data to identify trends, surface opportunities and risks, and translate insights into action plans with Account Managers and Analytics.

• Lead and support operational initiatives, including regular partner calls and visits, to improve execution quality and ensure smooth delivery across product, customer service, technology, marketing, and accounting.

• Partner with internal and external operations teams to maintain best-in-class technical and servicing operations, including incident management, cost reduction, and efficiency improvements.

• Act as a key point of contact for Expedia Group business units and partners, ensuring timely, high-quality resolution of issues and a consistently strong service experience.

• Contribute to ad hoc internal projects that improve how we work with partners and scale our B2B business across the region.

Experience and qualifications

• 2+ years of experience in B2B sales, partnerships, or account management, ideally within online or travel-related businesses.

• Strong analytical skills with experience pulling, interpreting, and communicating performance data to inform business decisions.

• Demonstrated ability to manage partner or client relationships, including coordinating across cross-functional teams in a fast-evolving environment.

• Highly organized, with a track record of prioritizing effectively, executing plans, and delivering high-quality work independently.

• Excellent verbal and written communication skills in English; proficiency in Japanese a plus as the role will require servicing Japanese accounts.

• Bachelor degree in any field; or Equivalent related professional experience.

Accommodation requests

Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at https://expedia.service-now.com/askeg?id=job_accommodation.

About Expedia Group

Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.

Important notice

Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official place to find and apply for roles is https://careers.expediagroup.com/jobs/.

Equal Opportunity

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.