Trainee Case Manager

Posted:
3/7/2024, 4:00:00 PM

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support

Job Description:

Job Description

Our team at DXC Claims Management is thrilled to announce the beginning of our operations in NSW, where we will partner with icare to enhance the recovery and return-to-work outcomes for injured workers in New South Wales.

With over 20 years of experience in workers' compensation claims management, we are uniquely positioned to contribute to DXC's claims management expertise in this area.

We are looking for talented and enthusiastic trainee case managers to join our team on a full-time, permanent basis. Our Trainee Program is designed to provide you with all the information you need upfront, tailored training, competitive salaries, and internal growth opportunities. With customized training and the support you need, we'll help you launch your new career in this exciting field.

To be successful in this role, you will have

  • Strong analytical and reasoning skills

  • The ability to plan and organise work in a manner that ensures timeframes are managed

  • The aptitude for working concurrently across multiple Technology Platforms

  • A high level of organisational skills and high attention to detail

  • Excellent written and interpersonal skills, including the ability to liaise effectively with workers, employers, medical, paramedical and legal practitioners

  • Ability to work within a team – in an office-based environment

  • Exceptional communication and customer service skills

  • Sensitivity to issues related to people with medical, cultural and social needs

  • Be an Australian Citizen or Permanent Resident

Flexible working arrangement

In alignment with our commitment to fostering a flexible and dynamic work environment, we have adopted a hybrid working approach that acknowledges the importance of in-person collaboration while recognising that the determination of your work location will be based on a range of factors to ensure both individual preferences and operational requirements are met.

Employee benefits

DXC offers competitive remuneration, benefits, training, and career opportunities, reflecting our commitment to improving the lives of our employees and the communities in which we live and work.

Some of these benefits include

  • Extensive resources to support your onboarding and continued development, including DXC University

  • DXC recognition, our global virtual platform which fosters a culture of appreciation and celebration with real-time reward and recognition

  • More time to do the things you love with flexible leave options, including purchased leave

  • Time to give to the community with charitable and emergency services volunteer days

  • An Employee Assistance Program to support you and your family

  • Novated leasing discounted health insurance, paid parental leave and many other discounts.

We know that great people refer to great people. We will reward you when you bring your friends and family to work at DXC.

DXC is committed to building better futures for our customers, colleagues, environment, and communities. We care for each other and foster a culture of inclusion, belonging and corporate citizenship. We put this into action through our social impact practice. 

If you want to be part of a culture that drives innovation, delivers results, rewards performance and encourages ideas, please press the "Apply Now" button to submit your resume.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.