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Job Description

- Review and ensure compliance with insurance-related laws and regulations

- Provide information, advice, and guidance to staff involved in selling life and non-life insurance products to ensure their understanding of applicable laws and regulations.
- Prepare and submit reports to the Insurance Commission as required by law.
- Conduct internal audit and quality assurance reviews to identify gaps or areas of improvement regarding insurance sales practices and procedures.
- Investigate customer complaints relating to life and non-life insurance products, conduct thorough investigations, gather evidence, analyze findings, and prepare recommendations for appropriate resolution.
- Maintain accurate records and documents related to complaint investigations and actions taken.
- Identify trends or patterns in customer complaints and provide feedback to relevant departments for corrective action.
- Coordinate with other departments within the bank to ensure consistent application of policies and procedures.
- Stay updated with changes in insurance laws and regulations and provide training to staff as necessary.
 

Job Qualifications:
- Bachelor's degree in Law, Economics, Business Administration, or related field.
- At least 3 years of experience in insurance compliance, preferably in the banking sector.
- Strong knowledge of insurance laws and regulations
- Good communication and interpersonal skills.
- Proficiency in both Thai and English languages.

We're committed to bringing passion and customer focus to the business.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.