Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. 

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.  

Role Summary

The Sales Operations role is a strategic partner to the sales organization, responsible for driving operational excellence, improving forecasting accuracy, and enabling scalable processes. This position requires strong analytical capabilities, leadership skills, and the ability to influence cross-functional teams to achieve business objectives.

Key Responsibilities

Strategic Planning & Forecasting

• Lead quarterly and annual forecasting processes
• Provide insights and recommendations to senior leadership for business planning
• Ensure alignment between sales strategy and operational execution

Pipeline & Performance Management

• Oversee pipeline health and implement best practices for data integrity
• Monitor sales performance metrics and develop improvement plans
• Manage quota setting and credit allocation for complex sales structures

Process Optimization

• Identify and implement process improvements to enhance efficiency
• Drive automation and adoption of CRM and BI tools
• Establish governance for sales operations policies and compliance

Cross-Functional Leadership

• Partner with Finance, Legal, Marketing, and Customer Operations to support business initiatives
• Act as a trusted advisor to sales leadership on operational matters
• Lead enablement programs to improve sales productivity

Reporting & Analytics

• Deliver executive-level dashboards and reports
• Provide actionable insights to support strategic decision-making
• Own data accuracy and integrity across systems

Required Skills & Experience

• 7+ years of experience in Sales Operations or related roles
• Advanced proficiency in CRM systems (e.g., Salesforce) and BI tools
• Strong analytical and problem-solving skills
• Proven ability to lead cross-functional projects and influence stakeholders
• Excellent communication and presentation skills
• Business-level English proficiency; additional language skills are a plus

Evaluation Criteria

• Strategic thinking and ability to translate data into business insights
• Leadership and stakeholder management
• Operational excellence and process innovation
• Ability to deliver under tight deadlines and manage multiple priorities

Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you. 

If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?

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