Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.

We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.
 

The Appraisal Coordinator II is responsible for assisting in the day-to-day operations of the Corporate Appraisal Fulfillment Department. The department oversees all appraisal assignments in progress for Direct to Consumer, Retail, and TPO channels and ensures all aspects of appraiser independence compliance are met. The Appraisal Coordinator II works together with several departments as necessary, including Sales, Collateral Review, Underwriting, Processing, and Production to provide efficient fulfillment of appraisal reports for loan origination. The Appraisal Coordinator II is also responsible for assisting management with loan level escalations and overall appraisal fulfillment process improvements.

If yes, list what positions report into the role.

• N/A

List of required duties below. Distinguish on-site duties with a *.

• Ordering and managing of appraisal orders including facilitating the following items as necessary:
  • Appraisal payment collection from Customers.
  • Locating the most qualified appraiser to complete an assignment.
  • Ensuring that the assigned appraiser has accurate assignment information and supporting documentation to complete the appraisal report.
  • Obtaining additional information or clarification from Sales, Collateral Review, and Underwriting as needed for the appraiser.
  • Providing updates to Sales and Processing regarding the status of appraisal assignments.
• Pipeline management includes Conventional, FHA, USDA, non-QM, Jumbo, and VA appraisal orders.
• Comply with all State, Federal, and Company policies, procedures, and regulations.
• Keep management informed of and assist with loan level escalations.
• Participate in department meetings to improve the appraisal management process.
• Performs related duties as assigned by management.

*These essential functions are fundamental to the role, and must be performed on-site, as they cannot physically be performed remotely. In addition, the Company has determined that an in-person presence is important to critical components of our work, including oversight, training, collaboration, and productivity. Items not marked (*) as essential on-site may still require partial on-site work to perform the role satisfactorily.

Required education and experience.

• High school diploma or equivalent, required.
• 2-4 years’ related experience.
• Experience in the mortgage industry a plus.

Required knowledge, skills, and ability.

• Must possess the ability to work efficiently and accurately.
• Ability to work in a fast-paced environment.
• Must be detail-oriented and demonstrate careful decision-making skills.
• Team player with strong communication and customer service skills.
• Basic computer skills.
• Excellent customer service skills.

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

By applying to this position candidate acknowledges that this is not a remote role and is required to be on-site.

All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.

Company Benefits:
•    Medical (including Health Savings Account & Flexible Savings Account)
•    Dental - RX – Vision – Life, Disability Insurance – 401(k) Plan with company match! – Employee Assistance Plan

•    Performance-based Incentives
•    Pet Insurance

•    Advancement Opportunities

Newrez NOW:

•    Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
•    1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
•    Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee

•    Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions

Equal Employment Opportunity 
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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