Location

This is a hybrid role. Our office is located at Arthaland Century Pacific Tower, 5th Avenue, BGC. This role requires going to our office at least one day a week.

 

Role Hours

The expected working hours for this position are from 12:00 AM to 9:00 AM, based on the Philippine Time Zone (PHT).

 

About Point

✨ Real Impact, Real People: Our mission at Point is to make homeownership more valuable and accessible. Your work directly helps homeowners access their wealth, achieve financial flexibility, and realize life changing goals.

✨ Funding: With over $175M raised from top investors like Andreessen Horowitz, WestCap, Greylock, and Prudential, we’re scaling fast! You have the opportunity to join us at a pivotal stage.

✨ Game-changing Product: We're building a category defining company in home equity. We’ve earned a 4.7 Trustpilot rating and an A+ from the BBB, a testament to the value we provide to our 15,000+ customers.

✨ Great Place to Work: Our employees love working here! We are a Certified Great Place to Work and a Fortune Best Workplaces in the Bay Area.

✨ Hybrid Collaboration, Connected Culture: Based in the Philippines, this hybrid role offers flexibility while fostering strong connection through in-person moments, cross-functional teamwork, and a people-first culture that prioritizes collaboration, belonging, and shared success. 

 

About the role

Point is hiring a Home Equity Closer for our Manila team. You'll ensure smooth, accurate document signings, coordinate with escrow/title companies, and issue closing disclosures. The closing team is key to managing operations and scaling the business during our growth phase.

 

Your responsibilities

• Complete file QC (Quality Control review), which includes reviewing Title Reports, Tax Certificates, US Mortgage Billing Statements, HOA Billing Statements, Payoff Statements, ALTA Settlement Statements, Vesting Deeds, and IDs.
• Issue Closing Disclosures to homeowners
• Coordinate Signing Appointments with homeowner and Title vendors.
• Discuss the Point Option agreement with Homeowners and provide details regarding repayment, summary of terms and funding timeline.

 

About you

• 1 or more years of experience in US Mortgage Closing, US Mortgage Processing, Escrow or similar role preferred (but not required)
• At least 2 years of experience in customer service.
• Knowledge of the real estate closing process, specifically refinance transactions preferred.
• Natural inclination to documentation and seeking efficiencies by leveraging technology.   
• Fluency in Microsoft Office or Google Suite.
• Excellent communication skills; written and verbal. Fluent in English.
• A desire to deliver an uncommon level of quality customer service.
• Excited about joining a later-stage tech company, interested in real estate, interested in fintech.

 

Our benefits

• Competitive Pay: Market-leading salary with regular reviews and comprehensive health insurance for you and your dependents.
• Career Advancement: Benefit from structured development programs, promotions, and certifications.
• Work-Life Balance: 18 holidays, and hybrid work options in a supportive environment.
• Global Experience: Collaborate with an international team and learn from global practices.

 

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