Job Description

🌟 Join Our Team as a Specialty Claims Associate 🌟

Location: Hybrid (Lincoln, NE)
Schedule: Monday–Friday, 8:15 a.m. – 5:00 p.m. (after training is completed 2 days in-office, 3 days remote)

💼 About NRECA

At NRECA, we’re more than a national trade association—we’re a mission-driven community supporting over 900 consumer-owned electric cooperatives across the country. Our team is united by a shared commitment to integrity, innovation, and service excellence. Recognized as a “Best Place to Work,” we foster a collaborative, inclusive workplace where your contributions truly matter.

🎁 Why You’ll Love Working Here

We offer a top-tier benefits package, including:

• Medical, Dental & Vision Insurance

• Matching 401(k) & Pension Plan

• Hybrid Work Schedule

• Generous Paid Time Off

• Professional Development Opportunities

• …and much more!

💼 Department: Insurance & Financial Services

Join a passionate team that administers industry-leading employee benefit plans for hardworking Americans. Our culture emphasizes a strong sense of integrity, unity and belonging. We value collaboration, creativity, communication. and accountability, and at NRECA we cultivate and reward a commitment to delivering service excellence to our members every day. We’re looking for individuals who thrive in a fast-paced, purpose-driven environment.

📌 Role Overview

As a Specialty Claims Associate, you’ll play a key role in processing Flexible Spending Account (FSA) and Health Reimbursement Account (HRA) claims for our members. This entry-level position is perfect for someone who enjoys variety, problem-solving, and making a real impact through exceptional customer service.

🔍 What You’ll Do

• Review and process FSA/HRA claims with accuracy and efficiency

• Make decisions on claim approvals or denials

• Respond to member inquiries via phone, email, and written correspondence

• Conduct claim reconsideration reviews and provide clear, empathetic communication

Qualifications

🔍 What You’ll Do

• Review and process FSA/HRA claims with accuracy and efficiency

• Make decisions on claim approvals or denials

• Respond to member inquiries via phone, email, and written correspondence

• Conduct claim reconsideration reviews and provide clear, empathetic communication

✅ What We’re Looking For

Required:

• High School diploma or GED.

• Experience in health/dental insurance or healthcare-related fields.

• Strong customer service and communication skills.

• Comfortable handling phone calls and multitasking in a fast-paced environment.

• Willingness to obtain a certification in medical terminology. 

Preferred:

• Experience with FSA/HRA claims. 

• Knowledge of FSA/HRA plans. 

• Associate’s degree in a relevant field.

• Certification in medical terminology. 

🧍‍♀️ Physical Requirements

• Ability to work at a computer for extended periods

• Light physical activity may be required

Ready to make a difference? Apply today and help us support the people who power America.

Additional Requirement:

The preceding job description has been written to reflect management’s assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned.  All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

NRECA is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please e-mail [email protected] or call: 703-907-5992 - NRECA Arlington Human Resources. Please call 402-483-9275 - NRECA Lincoln Human Resources, for Lincoln, NE employment opportunities. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

The U.S. Equal Employment Opportunity Commission (EEOC) recently released the 'Know Your Rights' poster, which updates and replaces the previous "EEO is the Law" poster and "EEO Is the Law Poster Supplement". 

Pay Transparency Non-Discrimination. NRECA will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. Please see the Pay Transparency Nondiscrimination Provision for more information.

E-Verify. As a Federal Contractor, NRECA is required to participate in the E-Verify Program to confirm eligibility to work in the United States. For information please click on the following link: E-Verify.

For more information about life at NRECA please visit www.Electric.coop.