Audit Score
- Overall summary of the audit score, should meet the targeted values (Monthly)
- Documentation “Consent for all including Data privacy, dialysis prescription, medication prescription, handbooks (100% Compliance)
- Infection control (90% Compliance)
- Reprocessing, BMWS, Machine maintenance, Medication Management, Complication
- Management & Concentrates Preparation
- Action and closure on NC’s (With in <7 days Operation NC’s and Clinical < 4 days)
- DRR, Consumption report.
- Efficiency (Support to Sr Tech/Clinic In charge to achieve minimum 80%)
- Cost optimization: Proper utilization of Consumable per treatment, Electricity, water, proper Management of patient and staff roster, repair & maintenance cost by proper handling of machines/equipment’s (Support to Sr Tech/Clinic In charge/Admin Executive to achieve the organization Goal)
- 100% adherence to Lab entries, treatment completeness and patient admission etc… in EuCliD
Patient Care Management
- Patient Satisfaction survey score - Quarterly (Satisfaction rating minimum 4.5 out of 5)
- Patient Dropout and Patient Transfer (Should not be more than 3%)
- RQMT reporting (100% incidents as per policy need to be report to Sr Tec/Operations)
- LAB compliance (Serology should be done once in 3 months and Monthly LAB’s as per Nephrologist written prescription)
- Vaccination of patients (As per FMC policy)
- Support in Implementing and Achieving clinical KPI targets with collaboration with Nephrologist.
- Patient routine assessment
Infection Control
- Reprocessing
- Bio Medical waste
- Machine Disinfection and Maintenance
- Risk Management
- Crash cart maintenance
- Emergency Equipment maintenance
Adherence - Company Policies
- Ensure adherence to company’s time & attendance policy
- Ensure adherence to company’s code of conduct & Compliance
- Maintain the team camaraderie
- Drive effectively the positive environment for Unit
Training:
- 90% to attendance in training
- Work Instruction- Compliance to be 100%
- Attend all hands-on skills
- Pre-& Post assessment to score above 80%
- Participate in mock drills in hospitals (90% attendance)