WHO YOU'LL WORK WITH

You'll join our Global Signature Services and Experiences team, working alongside innovators dedicated to delivering elevated retail experiences. You'll be a critical connector, partnering with cross-functional teams including Retail, Creative, Brand, Digital, Product, and Geo teams to standardize, refine and enable the scaling of our signature services portfolio.

WHAT YOU'LL WORK ON

As our Signature Services Lead, you will be responsible for:

• Gathering and synthesizing inputs and from cross-functional and geo teams to identify requirements, capabilities, and procedures necessary to deliver scalable and consistent services
• Deliver work to standardize, operationalize, and support the management of the Global Nike Signature Services portfolio to ensure consistent delivery across the marketplace
• Leading the development of comprehensive operational playbooks and implementation frameworks that enable seamless execution of services across global markets
• Partnering with Geo teams to support pilot execution, scale signature services post-pilot, and facilitate the learning process
• Creating clear plans that address viability, scalability, and profitability requirements for all signature services
• Ensuring services are designed for 365-day retail operations while maintaining flexibility to activate during seasonal campaigns and key moments
• Collaborating with cross-functional partners to establish core capabilities that enable service expansion according to the roadmap

WHO WE ARE LOOKING FOR

• Bachelor's degree in Marketing, Business or related field. Will accept any suitable combination of education, experience and training

• A highly organized leader with proven experience in scaling programs across a complex global marketplace

• A systems thinker who can navigate complex challenges, synthesize inputs from diverse teams, and design scalable solutions that balance strategic priorities with technical and operational feasibility
• An execution-focused professional who can break down complex initiatives into actionable workstreams
• Someone who thrives on creating structure and clarity in ambiguous situations
• An effective communicator who can develop clear documentation and guidelines
• A problem-solver who can identify and remove barriers to execution
• Experience in retail marketing and cross-functional team leadership

This role requires someone who is primarily focused on turning vision into reality through  cross functional leadership, creative problem solving and relentless execution focus.

We offer a number of accommodations to complete our interview process including screen readers, sign language interpreters, accessible and single location for in-person interviews, closed captioning, and other reasonable modifications as needed. If you discover, as you navigate our application process, that you need assistance or an accommodation due to a disability, please complete the Candidate Accommodation Request Form.