Spa receptionist

Posted:
9/18/2024, 11:56:47 PM

Location(s):
Illinois, United States

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support

Midtown is looking for a Spa Receptionist to help our Spa team pamper our clients.

The Position
Our Spa Receptionists create positive lasting impressions by providing enthusiastic greetings, warm assistance and genuine farewells.  Whether taking reservations or helping a guest feel comfortable while waiting for a treatment, they play an important role by exceeding service expectations and providing a sense of belonging.

The primary responsibilities are:

  • Greet members by name and with a smile

  • Maintain cleanliness of the spa’s front desk and shop

  • Answer incoming calls

  • Respond to members’ questions and concerns as needed

  • Provide additional support to the Spa team as needed

Spa Receptionist Requirements:

  • A passion for quality service and assistance

  • Ability to multi-task, demonstrate initiative and strong work ethic

  • Excellent interpersonal and communication skills

  • Previous spa experience is strongly preferred

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

MIDTOWN is an Equal Opportunity Employer.