At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. 

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. 

When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.

The Commercial Team is seeking a motivated and detail-oriented individual to lead our testing, bug triage and prioritization processes. The ideal candidate is someone who thrives in a collaborative environment and is committed to delivering high-quality work. This leader will play a critical part in identifying, testing, and prioritizing software issues and enhancements to ensure optimal system performance. Strong problem-solving abilities, excellent communication skills, and a passion for supporting organizational success are essential.

Key responsibilities include:

• Testing system enhancements to validate functionality and quality before deployment.
• Overseeing bug triage processes, including identifying, documenting, and prioritizing system bugs for resolution.
• Coordinating the prioritization of bugs and enhancements to align with business needs and timelines.
• Collaborating with upper management and IT on operational issues as they relate to testing and bug resolution.
• Managing IT stakeholders using Agile methodologies, with a strong emphasis on continuous improvement through effective testing and defect management.

This role is essential in supporting our team’s goals by ensuring that testing and bug triage activities are handled efficiently and effectively by working with both our business units to identify and prioritize problems and with our tech teams to resolve them.

Job Responsibilities:

• Connect with external and internal customers to understand their needs and foster long-term relationships
• Oversee bug/enhancement intake, triage, prioritization, create development-ready requirements and user stories, testing, IT sprint planning, release day activities, and system access management
• Communicate and coordinate with upper operations, product, IT, and partner management on relevant issues, including major incidents and outages
• Manage IT stakeholders utilizing Agile methodologies
• Oversee digital sales and bundle funnels for all lines of business, recommending improvements to online sales performance and customer experience
• Ensure adherence to the Code of Conduct, company policies, and operating principles
• Meet attendance standards at the business location to support job functions and interactions with subordinates and management
• Interview and approve job applicants; conduct and review performance appraisals; initiate or approve salary adjustments, performance ratings, and personnel changes
• Manage, motivate, lead, and develop associates to adopt and drive positive change
• Assess and develop leadership skills within the management team

Qualifications:

• Must be able to, with or without accommodation, perform the essential functions which include, but are not limited to seeing, hearing, typing and speaking
• Must be able to follow complex instructions, resolve conflicts or facilitate conflict resolution, and have strong organization/priority setting skills
• Must be able to balance multiple priorities at the same time
• Must be able to quickly understand system architecture
• Must be able to learn and apply large amounts of technical and procedural information
• Must be able to effectively communicate verbally and in writing
• Must have a minimum of 2 years experience in the Property and Casualty insurance industry

Location:

• Position is a hybrid role requiring regular in office attendance at one of our GEICO offices.
• Travel will be required and frequency will depend on candidate location in relation to the team as well as business needs.

 

Annual Salary

$113,775.00 - $212,175.00

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.

 

At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

 

The GEICO Pledge:

Great Company: At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most and we’re constantly evolving to stay ahead of their needs.

We’re an iconic brand that thrives on innovation, exceeding our customers’ expectations and enabling our collective success. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people’s lives.

Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind.  You’ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.

Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.

As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.

Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.

• Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
• Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
• Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
• Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.