Crusoe is building the World’s Favorite AI-first Cloud infrastructure company. We’re pioneering vertically integrated,  purpose-built AI infrastructure solutions trusted by Fortune 500 companies to power their most advanced AI applications. Crusoe is redefining AI cloud infrastructure, with a mission to align the future of computing with the future of the climate. Our AI platform is recognized as the "gold standard" for reliability and performance. Our data centers are optimized for AI workloads and are powered by clean, renewable energy.

Be part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that’s setting the pace for responsible, transformative cloud infrastructure.

About This Role:

At Crusoe, our Site Reliability Engineering (SRE) team plays a pivotal role in ensuring the reliability and performance of our infrastructure. SRE at Crusoe is dedicated to detecting, analyzing, and preventing issues to maintain high Service Level Agreements (SLAs) through Service Level Indicators (SLIs) and Service Level Objectives (SLOs). Through automation and proactive remediation, our SREs resolve common errors automatically, then advise various engineering teams how to build resilient code. We anticipate and resolve issues before they impact our customers, conduct thorough post-mortems, and drive continuous improvement. Our customer-centric approach ensures that clients always have access to the virtual machines they depend on. This role is crucial for maintaining the "gold standard" reliability and performance of Crusoe's AI platform. The ideal candidate has experience in SRE practices, understanding of distributed systems, networking, Linux, and a passion for automation and problem-solving. This is a full-time position.

What You’ll Be Working On:

• Automation and Tool Development: Automate routine processes and build Crusoe’s internal infrastructure platform to enable software teams to run their services without having to understand the operating system, hardware, and network.

• Collaboration and Planning: Collaborate with the team in morning stand-up meetings to discuss ongoing projects, recent incidents, and priorities for the day. Collaborate on action plans for deploying new data centers or retrofitting existing ones. Work closely with software engineers, advising on best practices for resilient code and reviewing changes before deployment.

• System Monitoring and Alerting: Review overnight alerts and system performance metrics to ensure everything is running smoothly. Analyze system logs and develop tools to enhance our monitoring capabilities.

• Incident Response and Problem Solving: Engage in incident response drills, post-mortems, and root cause analysis sessions to learn from past issues and prevent future ones. Resolve common errors automatically through automation and proactive remediation.

• Performance Monitoring and Optimization: Stay focused on maintaining high SLIs and SLOs, ensuring that our infrastructure remains robust and reliable for our customers.

• Documentation and Knowledge Sharing: Document work, share insights with the team, and plan for the next day's challenges, always with a customer-centric mindset.

What You’ll Bring to the Team:

• SRE Experience: 1-3 years of professional SRE experience.

• Server Hardware and Provisioning: Exposure to server-class hardware & provisioning.

• Distributed Systems Architecture: Understanding of distributed system architecture; exposure to common design patterns, reliability, and scaling.

• Infrastructure Design: Basic understanding of infrastructure design: Familiarity with the operational trade-offs of network, storage, and RPC serving designs.

• Programming Proficiency: Proficiency with at least one programming language (Python, Go, or similar).

• Infrastructure Tooling: Familiarity with infrastructure tools: Use of Docker, Kubernetes, Ansible, Cloud Formation, Terraform.

• CI/CD Practices: Appreciation of CI/CD practices: Familiarity with tools such as Jenkins, Gitlab workflows, CircleCI, GitHub Actions, etc.

• Observability Tooling: Exposure to Observability tooling and philosophy: logging, monitoring, and alerting tools.

• Operating Systems: Experience with Unix/Linux environments.

• Networking Fundamentals: Understanding of network fundamentals: Basics of TCP/IP and network programming.

• Information Security Awareness: Awareness of basic information security best practices.

• Education: Bachelor's Degree in Computer Science, related field, or self-educated in computer science fundamentals.

• Soft Skills: Strong communication skills.

• Company Values: Embody the Company values.

Benefits: 

• Hybrid work schedule

• Competitive Paid Time Off

• Industry competitive pay

• Retirement benefits

• Healthcare benefits including Medical, Dental, and Vision

• Short and Long-Term Disability Insurance

• Life Insurance

• Paid Parental Leave

• Subscription to Calm App

Compensation:

Compensation will be paid as salary. Restricted Stock Units are included in all offers. Compensation to be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.  

Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.