Job Description

POSITION OVERVIEW: BASIC FUNCTIONS & RESPONSABILITIES:

Via providing drug information to the relevant healthcare professionals (“HCPs”), Medical Representatives (“MR”) will identify customer trends, support pull-through of demand generation activities relative to the customer strategy, and ensure that our company is viewed as demonstrating value and better health outcomes by HCPs and their patients.

Through conducting his/her daily basic functions, the MR is responsible for thoroughly understanding the dynamics within the territory (e.g. impact of managed care, market situation, competitors, patient demographics) and for drawing upon this knowledge to develop and implement a comprehensive business action plan by cycle.

PRIMARY ACTIVITIES

Primary Responsibilities (but not limited to)

Meet required standard of Our MR competencies

• Understanding our Compliance’s practice.
• Meet required knowledge of products; disease; regulation and policy in VN pharmaceutical industry.
• Interaction/negotiation skills.
• Business planning skills.
• Presentation skills.

Business Planning

• Based on understanding of our company strategies and brand strategies and Knowledge of territory; account’s operation; customers’ perspective; market dynamic Vietnam Pharmaceutical policies and regulations to identify short and long-term business opportunities and define smart business objectives and develop business action for each business cycle to utilize the company’s resources to achieve business objectives.

Account Plan Implementation and Tracking

• Execute business action plans in assigned territory to ensure achieved KPIs as business action plan.
• Monthly track KPIs and share progress with the District Manager.
• Collaborate well with support teams: marketing; medical; SFE… in implementation and other teams to maximize company resources.
• Proactively propose to adjust activities if any challenges or opportunities (environment; policies; regulation; competitiveness…) which impact to business.
• Display professional MR during interaction with customers and bring good solutions for HCPs and patients.

Administration

• Ensure compliance with company policy.
• Maintain accurate customer call records and ensure all data entered into our system
• Reporting in timely & accurate manner as requires.
• Active participation in team meetings, training & development programs.

Desired Experience/Education/Skills:

• Pharmacist; Medical Doctor.
• 3+ years pharmaceutical sales role.
• Strong knowledge of customer/business strategy.
• Understanding of local healthcare and reimbursement systems.

Preferred:

• Previous secondary care sales experience.
• Previous experience within the Therapeutic area and/or customer base.
• Key account management experience including clinical and administrative customers.
• Business Acumen Skills.
• Business Management Skills: Planning and execution.
• Customer management skills: Segmentation &Targeting and Customer Engagement.

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Not Applicable

Shift:

Valid Driving License:

Hazardous Material(s):

Required Skills:

Account Planning, Adaptability, Consumer Relations, Customer Experience Design, Customer Experience Management, Customer Feedback Management, Customer Service, Customer Service Management, Customer Value Management, Hospital Sales, Interpersonal Relationships, Lead Generation, Market Analysis, Pharmaceutical Sales Training, Sales Administration, Sales Calls, Sales Management, Sales Metrics, Sales Pipeline Management, Sales Presentations, Sales Process Management, Sales Territory Management, Sales Training

 Preferred Skills:

Job Posting End Date:

06/15/2025

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.