Posted:
9/4/2024, 9:43:27 AM
Experience Level(s):
Senior
Field(s):
Sales & Account Management
Workplace Type:
Remote
Are you ready to elevate your career with a global tech leader? Join EROAD, where innovation meets opportunity, and become the driving force behind the success of one of our largest clients. We’re on the hunt for an experienced and dynamic Technical Account Manager to be based in Houston, Texas—someone who thrives on solving complex challenges and delivering exceptional value.
About the Role:
As our Technical Account Manager, you’ll be the cornerstone of our relationship with a key customer, becoming an expert in their operations and ensuring seamless integration of EROAD’s cutting-edge solutions. With a minimum of 5 years of industry experience, you bring a wealth of knowledge that could stem from Technical Sales, Product Management, or even Technical Support. Your solid understanding of technology must enable you to provide technical guidance on new features, troubleshoot customer queries, resolve bugs, and navigate outages with confidence and ease.
You’ll excel in distilling customer requirements and translating them into actionable insights for our technology team, ensuring we not only meet but exceed expectations. Your experience with Enterprise customers gives you the strategic vision to see the bigger picture—managing change, driving implementations, and tackling challenges head-on. By working closely with our Customer Success, Product Development, and Engineering teams, you’ll ensure that our client’s needs are always at the forefront within EROAD.
In this role, you’ll blend technical acumen with strong relationship-building skills, becoming an indispensable advisor who drives both customer satisfaction and business growth. You’ll have the flexibility to work from our client’s corporate HQ in Houston (up to 3 days a week) and from home, with travel required to various customer sites across the USA.
Key Responsibilities:
What We’re Looking For:
Why EROAD?
At EROAD, we’re on a mission to make roads safer and more sustainable. Our cutting-edge software and in-vehicle technology empower fleet managers to operate safely and reduce environmental impact, all while driving innovation in the transportation industry.
We’re not just investing in technology—we’re investing in you. At EROAD, you’ll find opportunities for professional growth, leadership development, and a culture that celebrates innovation and excellence. We offer flexible working hours, and are a global team that values collaboration and cultural exchange.
Join Us and Make a Difference!
If you’re an accomplished Technical Account Manager ready to make your mark in a thriving tech company, we want to hear from you. Bring your expertise, passion, and vision to EROAD, and together, we’ll shape the future of fleet management and compliance.
Apply today and become part of the EROAD family. We can’t wait to hear from you!
Website: https://eroad.com/
Headquarter Location: Tualatin, Oregon, United States
Employee Count: 501-1000
Year Founded: 2014
IPO Status: Private
Industries: Information Technology ⋅ Software ⋅ Transportation