Role Summary:
Analyzing Salesforce data to identify patterns, trends, and correlations / Ensuring data accuracy and integrity by performing data cleansing activities/ Transforming raw data into structured information for strategic business decisions/ Managing and optimizing Salesforce systems/ User and license management/Support, training, and system upgrades/Customizing the Salesforce Platform to solve business problems/ Cross functional coordination/Communicating the respective stakeholders right message on different stages of the project.
Roles and Responsibility:
- Collect, collate and input data into applicant Tracking System SFDC (or similar to SANCO Model)
- Serve as a relationship manager for Salesforce.com
- Assist the team to implement effective research strategies to map out market movement and trends within specific segments of the B2B industry
- Collect data on projects from Biltrax / Project India etc., and communicate to the respective category head / sales team for further action
- Building and maintaining current and future qualified leads / pipelines for the entire B2B vertical
- Consolidating & circulating the weekly/monthly/quarterly report to the respective stake holders on timely basis.
- Continual engagement with the Internal and External customer (Need basis) by communicating the appropriate details in harmony with the stages of the project
- Prepare market research project charters, including scope, identification of intelligence specialists, availability of primary and secondary resources, and budget proposal
- Prepare a presentation of the market research findings
- Act as liaison with outside market research vendors / Project data base and compiling the report
- Prepare other relevant reports / Presentation for CSMO covering subjects like Marketing APO/ Marketing plan & Strategies
- Work as an internal consultant to Marketing / Sales team
- Standardize existing databases to improve levels of value, service and efficiencies
- To be a subject matter expert in Data Management, industry trends, historical performance and prospects
Desired Experience:
- Self-starter who can work independently to manage own workload with minimal supervision and well as effectively as part of a team
- Good analysis skills, including the ability to draw appropriate conclusions from large amount of data and to present findings
- Ability to work effectively in teams independently, within deadlines
- Ability to find innovative new ways to acquire market intelligence and data management
- Proven organizational and time management skills are required with demonstrated ability to manage multiple deadlines simultaneously
Role Specific Competencies:
- SFDC Platform/ SPANCO Model / SFMC
- Market Research
- Microsoft Excel/Presentation/Office/Power BI/Tableau/Qlik
- Data Source Management
- Data Analytics/Research
- Business statistics
- Communication