Job Posting Title

TSS Course Maintenance Specialist

Job Category

Operations Training Delivery

Language Requirements

Bilingual / Bilingue

In the event a qualified bilingual candidate is not found, a qualified unilingual candidate will be considered. / Dans l’éventualité où un candidat bilingue qualifié n’est pas disponible, un candidat unilingue qualifié sera considéré.

Flexible Work Agreement Type

Hybrid / Hybride

Posting End Date

2025-10-07

Job Grade

ATT-6

Pay Range

$99,109 - $121,789

Job Summary

Reporting to the Manager, ATS Learning Technology, the TSS Course Maintenance Specialist is responsible for maintaining the integrity and consistency of simulation-based training exercises in alignment with national and regional strategies.

This role involves designing, updating, and enhancing simulation exercises and documentation in both official languages, while ensuring compliance with established policies and standards. The Specialist manages the preparation, distribution, and support of simulation materials for regional training units, promoting standardization and adherence to the systems approach to training. They also identify and implement updates to simulations in response to technological changes, and provide support to regional units in the delivery, monitoring, and evaluation of simulation-based training initiatives and systems. Working closely with instructors, developers, and operational experts to continuously improve training solutions.

Additionally, the Specialist participates in simulation delivery by role-playing pilots, controllers, and other units, using appropriate phraseology and adapting scenarios to meet instructional objectives. The role also includes testing and supporting learning technology equipment and software to ensure functionality and training effectiveness on a national scale.

Job Description

What NAV CANADA offers you:

• Challenging, team-oriented work environment

• Competitive compensation and benefits

• Defined benefit pension plan

• Opportunities for growth and development

• Flexible work arrangements

• Diverse and inclusive workforce

Key Accountabilities:

• Develop, maintain, execute, and enhance simulation exercises and documentation in both official languages, ensuring standardization and conformance to policies, standards and criteria, Manual of Air Traffic Services (MATS), and Systems Approach to Training.

• Coordinate, prepare, distribute, and support simulation and simulator materials to regional training units, ensuring standardization.

• Recommend and develop operational simulation programs and requirements for NAV CANADA operational units in accordance with policies, procedures, standards and criteria.

• Provide support to regional training units in the delivery, monitoring and assessment of simulation training initiatives and simulator support.

• Test and document new learning technology hardware and software.

• Perform other related duties relevant to the operational and technical training programs.

Job Requirements

Education:

• Successful completion of secondary school or equivalent.

Experience:

• Extensive and varied experience in the design, development and maintenance of databases, simulation exercises, and basic simulator administration functions.

• Experience troubleshooting resolving, and reporting technical issues related to simulation platforms.

• Experience providing technical guidance or training to others.

• Experience managing multiple priorities and delivering projects on time.

Knowledge:

• Strong knowledge of all aspects of the Air Traffic Services system including procedures and techniques and an operating knowledge of all equipment gained through successful completion of formal training courses and experience.

• Strong knowledge of simulator databases including related exercise production and editing files.

• Knowledge of operating systems including Windows and Unix.

• Knowledge of operating characteristics of all operational systems and input / output devices.

• Knowledge of airspace, organization and procedures of ATC/FSS operations, including High/Low Level, Terminal, Oceanic, and Arctic units.

• Current knowledge of aircraft performance and airmanship.

Abilities:

• Ability to effectively coordinate, schedule, and oversee the work of team members.

• Strong project management skills with a focus on delivering results.

• Excellent negotiation and persuasion abilities to drive outcomes.

• Ability to coach and guide other in a collaborative team environment.

• Ability to communicate effectively both written and verbal.

Personal Suitability:

• Strong creative thinking and problem-solving abilities.

• Excellent relationship-building and relationship management.

• Well-developed judgment and influencing capabilities.

• High level of tact and diplomacy in complex situations.

• Leadership skills combined with motivation, dependability, and judgment.

Working conditions:

• Occasional travel required.

• This position is a hybrid position with a minimum – 1 day per week on site. However, effective this Fall (2025) there is a requirement of the employee to be in the office a minimum of 3 days per week.

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.

Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

The successful candidate must meet the security requirement of the position and be legally able to work in Canada.

We thank all applicants for their interest; only those selected for next steps will be contacted.

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