Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.

Job Summary

This job entails developing and maintaining tools and resources that improve the sale process and improve sales productivity. The role includes developing tools to evaluate sales performance and effectiveness. It involves collaborative efforts to refine sales processes and mentorship to elevate team expertise. The role is key in helping to drive sales efficiency and sales effectiveness.

Job Description

Responsibilities:

• Evaluating inventory data to inform proactive rate card adjustments and optimize product sales
• Analyzing sales trends and inventory levels to develop recommendations for revenue maximization
• Assisting in the creation of weekly rate cards by providing data-driven insights on inventory usage
• Collaborating with cross-functional teams to streamline sales support processes for efficiency gains
• Identifying and resolving process bottlenecks, offering systematic solutions to improve workflow
• Facilitating the accurate execution of sales support tasks in partnership with Sales Support Representatives
• Overseeing sales support activities and providing targeted guidance to enhance team performance
• Mentoring Product Support Analysts, focusing on sales procedures and documentation requirements
• Staying updated on sales trends and initiatives within the industry
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.

Requirements:

• Must have at least 3-5 years of relevant work experience as a Sales Analyst or similar role
• Intermediate to expert level experience in SQL queries, Data mining, Data Analysis, Quantitative Analysis, SSIS Packages, SQL Job scheduling, and SQL stored procedures
• Excellent communications and presentation skills
• Must be proficient in MS Suite, particularly in Excel, PowerPoint, and Outlook
• Able to work in a hybrid work setup in Ortigas Center, Pasig City
• Able to work on a night shift schedule

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

2-5 Years

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.