Senior Manager, Operations - Store Fulfillment Picking Process Design

Posted:
9/6/2024, 11:35:57 AM

Location(s):
Arkansas, United States ⋅ Bentonville, Arkansas, United States

Experience Level(s):
Senior

Field(s):
Operations & Logistics

Workplace Type:
Remote

Position Summary...

What you'll do...

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make and drives us to create the future of retail. We can’t do that without the best talent – talent that is innovative, curious, and driven to create exceptional experiences for our customers. 

About the Team

The Senior Manager, Store Fulfillment - Picking Process Design and Simplification will lead process design for digital personal shopper picking processes. In this role, you can expect to consult with business partners, managers, co-workers, and other key-stakeholders, and travel is anticipated at ~20% for regular store visits.

This position reports to our Director, Operations and is based in Bentonville, Arkansas. A full relocation package is available, but we are not considering remote applicants at this time.

What you’ll do…

  • Document current state of back end picking system configuration settings and identify defects or opportunities for optimization.
  • Maintain category level configurations for picking processes to optimize perfect order and productivity metrics.
  • Maintain UPC level configurations for picking commodities to optimize perfect order and productivity metrics.
  • Regularly review performance of KPIs to influence picking process strategies and prioritization of development changes
  • Design, develop, and measure digital associate picking processes, equipment, and system enhancements to drive growth in capacity, orders, and sales
  • Design, develop, and measure digital associate picking processes, equipment, and system enhancements to drive post sub, on time pick, returns/refunds, pick rate, and labor savings improvements
  • Partner with workforce planning to ensure standard operating procedure steps and characteristics are updated accordingly to reflect process changes.
  • Uses sound logic to make observations and data about the current Associate process flow methods and where improvements are needed.
  • Analyze and interprets information by using various analytical methodologies for one or more initiative work streams to improve business efficiency.
  • Partner with store operations, product management, and other cross-functional teams to deliver initiatives for Growth, Perfect Order, and Productivity strategic pillars.
  • Oversee the execution of large-scale, complex projects, work streams, and programs by managing and modifying associated project plans
  • Develop creative solutions within business areas to reduce costs and meet business goals
  • Leverage feedback from cross-functional partners to streamline and improve processes

What you’ll bring…

  • Bachelor’s degree in Business Administration, Engineering, Operations , or related field OR 5 years’ experience in operations, project management, product, communication, PMO, data analytics or related area. 1 year’s supervisory experience.
  • Experience in business development or research
  • Strong leadership skills
  • Exceptional data analytical and problem-solving skills
  • Exceptional verbal and written communication skills
  • Exceptional presentation skills and Executive level presentation experience

The above information has been designed to indicate the general nature and level of work performed in the role.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

Benefits & Perks:

Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

Equal Opportunity Employer:

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.

Who We Are

Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you’ll quickly find we’re a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world’s most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement.  From day one, you’ll be empowered and equipped to do the best work of your life.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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The annual salary range for this position is $90,000.00-$180,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor’s degree in Business Administration, Engineering, Operations , or related field and 3 years’ experience in operations, project management, or related area OR 5 years’ experience in operations, project management, or related area. 1 year’s supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Leadership of cross-functional task forces or projects

Masters, Masters: Operations Management

Project Management - Project Management Professional - Certification

Primary Location...

702 Sw 8Th St, Bentonville, AR 72716, United States of America