Posted:
8/19/2024, 5:00:00 PM
Location(s):
California, United States ⋅ Los Angeles, California, United States
Experience Level(s):
Junior
Field(s):
Customer Success & Support ⋅ Sales & Account Management
Be part of the future!
We are one team, dedicated to working collaboratively to create purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we will give you the space and opportunities to grow and succeed. We are committed to making a difference.
What we offer:
Competitive Starting Pay
Paid Training
Global Advancement Opportunities
Company Vehicle (as applicable)
Referral Bonuses
Comprehensive Benefits
Medical/Dental/Vision insurance
Health Savings Account (HSA)
Life Insurance
401(k) savings plan with company match
Short-Term and Long-Term Disability
Employee Assistance Program
Wellness Program
And More!
What you will do
The area Sales Support Specialist will point of contact responsible for supporting sales administrative tasks and some customer facing tasks. This person will work closely with the sales team, centralized bookings, and cash collections teams to support first pass yield bookings. This position is vital as it will support the contract booking process and will be the first line of review and approval for bookings.
Candidate needs to be in California
How you will do it
Support the local sales team through the booking process by working with the sales team, management, and centralized booking.
Will be the initial reviewer for customer and sales data within Salesforce to insure, customer and billing information, all applicable items as required in CPQ are completed, required paperwork is in Sharepoint for the booking review team.
COE hold resolution – resolve any issues that have caused the project to be placed on hold for booking.
This position requires submitting requests for new accounts, changes to accounts and one time bill-to links for Service.
Work with the sales team on receiving proper documentation for new bill-to accounts.
Work with the cash group to resolve credit holds before booking and after upload if needed.
Support requests for bid and performance & payment bonds, as well as bonds required for various licenses.
Prepare required documents for signature for Bids/Pre-quals.
Work with the sales team on any holds that may prevent the project from being invoiced(bond).
What we look for
Required
High School Diploma or equivalent
Proficient in Work and Excel
Excellent written and verbal communication skills
Excellent organizational skills and be able to handle multitasking and prioritization in a dynamic fast- paced environment
• Strong customer service skills
Preferred
2 + years of experience in Oracle and Salesforce
Order Management experience
Invoicing and AR experience
HIRING HOURLY RANGE: $32-$40 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package.
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
Website: https://johnsoncontrols.com/
Headquarter Location: Cork, Cork, Ireland
Employee Count: 10001+
Year Founded: 1885
IPO Status: Public
Industries: Industrial Engineering ⋅ Physical Security