Account Manager (WA)

Posted:
9/4/2024, 9:08:06 AM

Location(s):
Western Australia, Australia ⋅ Perth, Western Australia, Australia

Experience Level(s):
Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Workplace Type:
Hybrid

Hi, we’re PEXA
Every time a house is bought, sold or refinanced in Australia your lawyer, conveyancer and lender will most likely use a digital platform to settle your property, this is where we come in. PEXA’s world-first digital settlement platform has revolutionised the way we exchange property in Australia helping over 20,000 people a week safely settle their homes. And this is just the beginning. Our data and insights are helping organisations unlock the intel they need to drive change and possibilities. 

Since starting our journey in 2010, we now employ a team of over 1,000 people working across multiple continents. We’re still growing, innovating and looking ahead, but behind our greatest achievements, there is a team of curious creators and big thinkers. That’s why, we’re looking for ambitious people like yourself to join the team.

Unlock Your Potential as a Customer Relationship Lead (WA)

Are you a relationship-building extraordinaire with a knack for understanding customer needs and delivering tailored solutions? Join our team as a Customer Relationship Lead (WA) and embark on a journey of growth and excellence. In this pivotal role, you'll work closely with our esteemed PEXA Practitioner customers across Western Australia. Your mission? To provide purposeful relationship management that aligns with our strategic goals, brand proposition, and core values. You'll dive deep into understanding our practitioner customer base, managing high-volume transactions with ease, and support their growth by introducing needs-based solutions and generating leads.

Your impact will extend beyond individual accounts as you coordinate and participate in industry events, demonstrating leadership in pilots, workshops, and product releases. Reporting to the Senior Manager of Customer Relationships, you'll holistically support the Western Australian jurisdiction, ensuring optimal impact with our Practitioner Customers and Industry Stakeholders. If you're a driven professional with a passion for building lasting relationships, a knack for understanding customer needs, and a commitment to continuous growth, this role is your opportunity to shine.
#LI-AN1

A career at PEXA starts with you!
If you think you have the required skills, an appetite to learn and would be a great fit, we’d love to hear from you – even if you don’t tick all the boxes. At PEXA we support your growth and help you discover your full potential.
 
Why join us
Flexibility is in our DNA
Your holistic wellbeing is important to us. Enjoy meditation, yoga, boxing classes and a wellness day each month to recharge!
We know that work is just one aspect of your life. That’s why we offer up to 6 weeks ‘workcation’ for you to extend personal travel time and work remotely
Take the opportunity to purchase up to four weeks additional annual leave per year
Learn from the best and upskill with PEXA Academy certifications and grow your career

Our commitment to our people and a better future
At PEXA we want you to embrace your best self each day, creating an environment where everyone can contribute and participate, so that every person can reach their full potential. We want our people to feel equally valued, supported and celebrated. With market-leading benefits that make a difference, we’re committed to supporting individuals, families and carers. Your culture, gender, sexual orientation, language and other attributes make you unique! We couldn't be prouder to have a team that reflects the richness of our wider community.
 
We’re a proud ‘Circle Back Initiative’ Employer and commit to responding to every applicant.
  
Stay Connected
A career at PEXA is exciting, challenging and rewarding, and we’re always on the lookout for talented individuals to join the team. You can learn more about life at PEXA on our website and social channels too.