Job Description ​

• Performs routine business processing transactions, which are non-repetitive and may involve independent thinking, including data-entry in system, issuing policy documents and billing premiums based on set guidelines. Involve analysis and investigation during handling the account.
• Review, evaluate, verify and process work for multinational business. This includes calculation of taxes / adjustments, billing premiums and issuing policies to the client.
• Communicates, both verbally and/or in writing to Producing Office, Multinational Risk Practitioner, Underwriter or clients to collect information for policy issuances.
• Organizes and maintains electronic databases. Performs data input and maintenance.
• Review, investigate and rectify all the rework issue if any.
• Respond to queries by Clients, Producing Office or Underwriters.
• Updates Payments for policies and may have to communicate with other departments such as Finance / Accountings and RISO to obtain updated payment information.
• May also function as trainer for other staff.
• Review, investigate and rectify all the rework issue if any.
• Responds to general client and broker queries via email and calls.
• Need to involve with the weekly, monthly call with the business, regional on the outstanding accounts.
• Preparing reports as and when required by management

Job Qualifications

• Willing to work on shift according to the region supported inclusive of working during Malaysia holidays.
• Fluent in written and oral English communication.

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.