At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze℠, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

Provide Linux server support

Overall Purpose:

Supports and maintains the organization’s Hosting Infrastructure and Operating Systems (on-prem and cloud). Administers and manages cloud and physical infrastructure systems and configurations; analyzes issues for strategic and tactical decision making and ensures system health is optimized to support internal and external customers. Major systems supported by this team include, but are not limited to, Linux, Windows, Virtualization, Storage, Data Center, and Mainframe and all internet related tools to ensure they function as expected.

Essential Functions:

• Performs systems engineering, installation, configuration, administration and maintenance of assigned technology responsibilities. Implements and reviews systems monitoring to ensure platform availability and optimal performance. Analyzes systems health data and makes recommendations to improve performance, prevent service degradation and ensure high availability of technology platforms.
• Provides systems production support, reporting and monitoring of availability for IT Systems.
• Resolves complex hardware/software related problems as tier III support, diagnose issues, performs root cause analysis and implements mitigating measures of assigned technology platforms.
• Implements defined changes to existing hardware and operating system infrastructure such as security patches, non-security patches and technology upgrades in support of vulnerability management, emerging threats and lifecycle management
• Creates and/or edits technology policies, procedures and associated documentation.
• Interacts with internal customers and external vendors to provide quality customer service.
• Supports the company’s commitment to protect the integrity and confidentiality of technology systems and data.
• Support existing technology infrastructure in an on-call capacity as part of a team rotation.
• Stays current on the latest industry technologies, trends and strategies.
• Completes work in a timely and accurate manner while providing exceptional customer service.
• Mentors, Trains, coaches and guides Systems Engineers. Applies direction/ feedback from management to continually improve performance and service levels.
• Participates in and follow change management processes for change implementation.
• The above job description is a summary of job responsibilities and is not intended to be an all-inclusive list of duties and standards of the position.  Incumbents will follow instructions and perform tasks and other duties as assigned by their manager.

Minimum Qualifications:

• High school diploma or GED.
• A minimum of 5 years’ experience in Red Hat Linux system administration
• Working knowledge of AWS services (EC2.S3, RDS, VPC, cloud watch etc.)
• Understanding of encryption technologies (data-at-rest)
• Experience with scripting languages i.e. Bash.
• Must demonstrate strong attention to detail.
• Proven experience in medium-to-large enterprise environment.
• Strong analytical skills with the ability to collect, organize, analyze and disseminate information with attention to detail and accuracy.
• This position requires excellent communication, interpersonal and customer service skills, including attentive and active listening to identify and address customer needs.
• Good communication, interpersonal and customer service skills, including attentive and active listening to identify and address customer needs. Customer service skills including the ability to manage and respond to different customer situations while maintaining a positive and friendly attitude is essential.
• Excellent problem-solving skills and the ability to work independently or as part of a team.
• The ability to work efficiently and accurately under pressure, meet deadlines, present a professional demeanor and work well independently is essential.
• Must possess strong organization skills, including the ability to multi-task and manage multiple projects to meet various deadlines in a fast-paced environment.
• Working knowledge of Microsoft office, including skills with Word, Excel, and Outlook are necessary.
• Must be US Citizen or US National only.
• Background and drug screen

Preferred Qualifications:

• Red Hat Certified Engineer (RHCE)
• Additional related education and/or experience preferred
• Certifications such as Linux, Windows, Virtualization, Storage, Data Center or Mainframe are beneficial (depending on functional area of responsibility)

Physical Requirements

Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.

Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling, and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers.

Early Warning Services, LLC (“Early Warning”) considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees. 

Early Warning Services LLC is a proud participant in E-Verify, a federal program to help ensure a legal and authorized workforce. As part of our hiring process, we electronically verify the employment eligibility of all new hires through E-Verify. For more information on your rights and responsibilities under E-Verify please visit Home | E-Verify.