Senior Analyst, Clinical Services

Posted:
8/23/2024, 10:11:36 AM

Location(s):
Texas, United States

Experience Level(s):
Senior

Field(s):
Operations & Logistics

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

The Senior Analyst, Clinical Services manages and optimizes operational processes within healthcare organizations by developing and implementing strategic initiatives, analyzing data to drive process improvements, collaborating with cross-functional teams, and providing guidance and mentorship to junior staff.

They also enhance operational efficiency, ensures compliance with regulatory standards, and contributes to the overall success of healthcare operations.

What you will do

- Develops and maintains data reporting systems and dashboards to monitor key performance indicators (KPIs) related to clinical services, such as patient outcomes, quality of care, and operational efficiency.

- Implements performance monitoring systems to track and evaluate the effectiveness of clinical services.

- Identifies trends and patterns in the data sets and recommends strategies to improve clinical service delivery and outcomes.

- Develops and implements strategies to streamline workflows, reduce wait times, improve patient flow, and enhance operational efficiency.

- Defines project goals, develops project plans, and coordinates resources to ensure successful project execution.

- Communicates with clinical leadership to develop and disseminate guidelines, protocols, and best practices that ensure standardized and high-quality care delivery.

- Under limited supervision, collaborates effectively with interdisciplinary teams, providing subject matter expertise and guidance on clinical services analytics.

- Encourages team members to explore innovative solutions and approaches to operational challenges.

- Analyzes opportunities of areas of concern and recommends corrective actions for team advancement and development.


Required Qualifications

- 3 plus years work experience

- Working knowledge of problem solving and decision making skills

Preferred Qualifications

- Bachelor's degree preferred/specialized training/relevant professional qualification.


Education

High School Diploma or equivalent GED

Pay Range

The typical pay range for this role is:

$46,988.00 - $102,000.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  The Company offers a full range of medical, dental, and vision benefits.  Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.  The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.  As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.  
 
For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

We anticipate the application window for this opening will close on: 09/13/2024

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.