Citi Commercial Bank offers its clients the convenience, a global banking network, thought leadership and global financial capabilities of Citi. We deliver extensive industry knowledge, local expertise and dedicated service support to Mid-Market companies, with an international footprint. We are focused on providing banking and financial solutions to our clients across 5 key growth industries - Business & Professional Services, Industrials, Digital, Technology & Communications, Consumer and Healthcare.

Your Opportunity: As a Relationship Associate, you will collaborate with Senior Relationship Managers to meet the banking and financing needs of international mid-market clients. This role focuses on deepening existing relationships, acquiring new clients, and ensuring an exceptional "Client First" experience, directly contributing to client success and Citi's growth.

Key Responsibilities:

• Client Management & Growth: Serve as a primary client contact, addressing inquiries, managing escalations, and supporting Senior Relationship Managers in portfolio management. Drive client acquisition and onboarding, leveraging Citi's global insights and solutions.
• Financial & Credit Analysis: Assist with comprehensive client relationship analysis, including credit application write-ups, financial spreading, deal structuring, and documentation. Administer credit relationships, ensuring adherence to institutional policies.
• Operational Support & Compliance: Facilitate product implementation, manage client onboarding processes, and maintain CRM data. Ensure strict adherence to global KYC standards and compliance deliverables.
• Collaboration: Build strong internal ties with global Commercial Banking teams, product teams (Cash Sales, Trade Finance, Markets), and Underwriting/Risk teams to deliver integrated client solutions and share best practices.
• Risk Management: Proactively assess and mitigate risks in business decisions, ensuring compliance with laws, policies, and ethical standards to safeguard Citi's reputation and assets. Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Experience: 5-8 years in banking, preferably commercial or corporate banking, with a proven client relationship or client-facing background.
• Skills: Excellent sales, presentation, and communication skills, client-service oriented. Strong analytical, problem-solving, and credit assessment abilities. Highly self-motivated with effective collaboration skills.
• Knowledge: Solid understanding of general banking processes and commercial banking solutions (Transactional Banking, FX, Trade, Treasury, Working Capital, Lending).
• Technical: Proficient with Microsoft Office Suite and CRM applications.
• Language: Fluent in English.

Education:

• Bachelor's/University degree or equivalent experience.

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Job Family Group:

Commercial and Business Sales

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Job Family:

Relationship Management

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

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