Posted:
10/21/2024, 11:52:40 AM
Location(s):
Chesterfield, Missouri, United States ⋅ Missouri, United States
Experience Level(s):
Junior
Field(s):
Customer Success & Support
We are looking for an apprentice to join the Installation team! This role is a permanent, FT role with the goal to become a full fledged Technician.
ESSENTIAL DUTIES AND RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily:
Develop technical skills, knowledge of supported product lines, and proficiency in following our policies and procedures.
Timely and proper completion of assigned tasks, either individually or under the guidance of a senior Technician.
Develop and maintain good customer relations in a manner that exemplifies Rite-Hite's image and commitment to customer service.
Compliance with all company policies and safety guidelines.
Assist in the installation, inspection, service, and repair of equipment in the field under the direction of a senior Installation Technician. Comfortable working at heights in various weather conditions. May also be assigned to performance planned maintenance and other uninvolved tasks.
Complete all required training classes and modules to demonstrate proficiency and understanding.
Using the handheld devices (or paper backup forms if needed) accurately complete all necessary paperwork associated with field service, repair and installation including service tickets, time sheets, open job tracking form and safety analysis sheets.
Maintain compliance with operation and communication standards as per the Field Technician Handbook.
This position requires the operation of truck-based cranes, forklifts, welders, torches, and power and hand tools.
Follow all company and customer safety requirements.
Follow all customer-specific requirements, policies, and directions on their work sites.
Work closely with all other departments in the company, communicating and coordinating activities to efficiently maximize customer satisfaction.
Other duties as assigned.
EDUCATION and/or EXPERIENCE
The successful individual will possess:
High school diploma or general education degree (GED).
Prior mechanical, electrical or welding experience helpful but not required.
KNOWLEDGE / SKILL REQUIREMENT
The ideal individual will demonstrate:
Service Technicians must have a valid drivers license
Passing DOT medical exam
Applicable driver qualification standards at all times.
Ability to read and interpret documents such as safety rules, blueprints & schematics, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
SUPERVISORY RESPONSIBILITIES
This role will not have supervisory responsibilities.
ADDITIONAL DETAILS:
The pay range for this position is $20-23/hr. We take geographic differentials into consideration in areas of higher cost of living. We offer nine paid holidays (New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Day After Thanksgiving, Christmas Eve, Christmas Day and New Year’s Eve). New employees are eligible for up to two weeks of vacation (pro-rated based on hire date within 1st year of employment). We offer additional paid time off based on tenure. Based on time in the job, you will be eligible for additional PTO (vacation, sick leave, etc.).
Arbon Equipment – A Rite-Hite Company is the global leader in the manufacture and distribution of industrial loading dock and door equipment. Our innovative products and world class sales organization ensure solid, consistent growth, both for our company and our staff. We are always looking ahead to develop innovative new products and services to improve our customers' safety, security, and productivity.
Arbon Equipment – A Rite-Hite Company provides competitive compensation and a comprehensive benefits package with medical, dental, and vision coverage along with life and paid medical leave. We also provide a retirement savings plan that combines 401(K) with company match and profit sharing. Paid holidays, vacation, and up to five paid personal/sick days per year round out the package.
Rite-Hite is an Equal Opportunity/Affirmative Action employer offering a drug free workplace for our customers and employees.
Website: https://ritehite.com/
Headquarter Location: Milwaukee, Wisconsin, United States
Employee Count: 1001-5000
Year Founded: 1965
Industries: Home Improvement ⋅ Industrial ⋅ Industrial Manufacturing ⋅ Manufacturing ⋅ Professional Services ⋅ Service Industry ⋅ Warehousing