Licensing Coordinator

Golden Care

Plymouth, MN

About Golden Care, an Integrity Company

Established in 1976, GoldenCare (also known as National Independent Brokers, Inc.) is among the nation’s leading privately held long-term care insurance brokerages and a recognized leader in the senior market. All of their products are hand-selected from top-rated carriers in our industry.

They also specialize in other products such as Critical Care Insurance, Life/LTC Hybrid Insurance Plans, Medicare Supplements, Medicare Advantage Plans, Prescription Drug Coverage, Life Insurance, Annuities and Identity Theft Protection. GoldenCare is headquartered in Plymouth, Minnesota and is a proud member of the Integrity family of companies.

Job Summary:

The Licensing Coordinator will provide a high level of support for our customers by receiving, reviewing, filing, and submitting contracts, licenses, applications, and various other types of administrative work. Process contracts and licensing for agent appointments with carriers in a timely manner with accuracy, as well as potentially confirming agent appointments.
 
Primary Responsibilities:   

• Accurately enter, verify, and update data in internal systems.
• Ensure completeness and correctness of submitted documents.
• Maintain records and route documents appropriately.
• Provide timely and professional customer service.
• Follow established procedures for document processing and follow-up.
• Respond to inquiries and resolve issues related to submitted documents.
• Process agent contracts, licenses, and commission schedule updates with accuracy and efficiency.
• Processes updates, changes, and/or additions to contracts, licenses for agent appointments, licensing forms from carriers in system, and commission schedules for and from carriers in system.

Skills & Requirements:

• High school diploma or GED (required), however a business-related education is preferred (not required)
• Licensing or contracting experience is preferred but not required.
• Typing speed of at least 35 WPM (onsite test required).
• Prior administrative or customer service job experience is preferred.
• Interpersonal Skills - Conveys a friendly, positive attitude while always maintaining professionalism.
• Maintains confidentiality.
• Effective communication skills in person, by phone, and in writing.
• Ability to follow written and verbal instructions.
• Basic computer skills, including familiarity with email, Microsoft Office, Adobe, and internet navigation
• Experience with multi-line phone systems is preferred.
• Strong organizational and multitasking abilities.
• Able to work independently and collaboratively.

The general pay scale for this open position is $20 --$23 per hour.  Pay for a selected candidate will be determined within the pay scale based on one or more of the following factors: candidate’s experience, skill set, education level, and/or location.

We have determined that the Compensation Range section of the Job Details IS NOT actually feeding to the career site causing us to be out of compliance for Pay Transparency.  Until we finalize the job architecture project and finalize job grades and assign compensation ranges, we will need add this statement to the bottom of the job description section instead of adding the range to the compensation range field.

About Integrity

Integrity is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.

Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you’ll love, and we’ll love you back. We’re proud of the work we do and the culture we’ve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind. 

Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are — in person, over the phone or online. Integrity’s employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.

Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.