Job Responsibilities:

• Communicate with partner banks to identify training needs, develop standardized training curricula, and deliver the training programs.
• Develop training courses for the bancassurance system.
• Regularly organize internal sales training sessions at branch offices to enhance the sales capabilities of internal sales personnel.
• Organize and manage daily morning and evening team meetings.
• Plan and implement product marketing initiatives and related training programs.
• Oversee the recruitment, training, and file management of entry-level new hires.
• Support senior management in product planning and packaging, as well as the operation and management of digital platforms.
• Fulfill additional tasks assigned by the Bancassurance Headquarters.
• Complete other assignments delegated by the Multi-Channel Business Head.

Code of Conduct:

• Comply with all rules and regulations issued by regulatory authorities.
• Adhere to all company policies and procedures, as well as regional and global rules and regulations endorsed by the company.
• Follow business operational processes established by the company or relevant department.
• Maintain conduct that aligns with national laws and regulations, the company’s Code of Ethics and Professional Conduct, and compliance requirements.
• Demonstrate integrity and honesty; do not submit false financial documents or information to the company.
• Exhibit strong risk awareness and a solid commitment to compliance.

Employment Requirements – Knowledge / Skills / Education:

• Bachelor’s degree or higher (full-time); minimum of 3 years of training experience in the insurance industry or a related field.
• Prior experience in bank-related training is highly preferred.
• Proficient in Microsoft Office, especially skilled in Excel and creating professional presentation slides.
• Strong ability to deliver training sessions and develop high-quality course materials and lesson plans.
• Excellent organizational, communication, and coordination skills; detail-oriented, efficient, responsible, positive-minded, eager to learn, highly engaged, and able to communicate and express ideas effectively.
• Basic English reading and writing proficiency.

Core Competencies (listed in order of importance):

• Achievement rate against annual APE (Annualized Premium Equivalent) targets.
• Design and development of critical training courses.
• Development and enhancement of salesforce capabilities.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Hybrid