About Toku
Toku is the leading provider of compliance infrastructure for crypto companies, enabling them to pay employees in tokens and stablecoins while staying compliant with state, federal, and international tax laws. Our growing client list includes 30% of the crypto companies listed on Robinhood.
Backed by $26M from leading investors including Blockchain Capital and Naval Ravikant, Toku is scaling rapidly to meet the demand for compliance solutions in the evolving regulatory environment. Read more about Toku in
Fortune,
Yahoo Finance, and
CoinDesk.
Toku is seeking a Customer Success Manager to own a portfolio of clients and guide them through the entire customer lifecycle, from onboarding and implementation to ongoing HR, payroll, and benefits operations. This role combines high-touch account management with operational expertise, requiring you to solve complex compliance challenges while driving process improvements in a fast-scaling startup environment. You’ll be the primary point of contact for your clients, partnering closely with cross-functional teams to deliver a consistent, compliant, and exceptional experience. You will also be instrumental in building the resources, processes, and automation that will allow the CS function to scale.
We are an AI-first company, ideal for someone who thrives with limited playbooks, builds structure quickly, and moves seamlessly between strategy and execution.
Toku is an equal opportunity employer, and we are committed to being a diverse team that reflects a broad range of background, thought, and experience. We do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, age, national origin, status as an individual with a disability, status as protected veteran, or any other legally protected characteristics. Women, minorities, LGBTQ+, and people from underrepresented backgrounds are strongly encouraged to apply.
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