Main Purpose:

Main Purpose
What you’ll have?
• Most importantly, a passion for new technologies, keeping your ear to the ground and staying up to date with new developments and trends to ensure we continue to be ground-breaking.
• Experience in providing solution design support or ready to step up.
• General experience of Digitisation technologies, such as Workflows, Process Digitalization.
• Outstanding project management skills, and experience of wider Business Process Management would be the icing on the cake.
• An effective communicator, you’ll also know how to listen. We’re looking for someone with outstanding collaboration skills and who’s committed to our future success.
What you’ll do?
• review and assess opportunities put forward from across a variety of business units
• recommend solutions that combine the best of technology solutions and Business Process Digitalisation.
• help drive the value proposition and strategy of the DTT, requiring a strong vision and a demonstrable record of solving challenges.
What you’ll get in return?
• The chance to be front and centre of the transformation revolution
• Input. A chance to drive the agenda and enable the entire business, to transform how they operate.
• Visibility. Working on sizeable central projects as well as supporting smaller Developer led projects realise their potential, your impact will be seen by all.
• Within a community of passionate Digitisation Engineers, with expertise across all manner of domains and tools, there will be opportunities galore to share your knowledge, whilst growing your own expertise and abilities and forging a great career.

Knowledge Skills and Abilities, Key Responsibilities:

Qualifications:

• 5+ years overall experience; professional experience re-imagining, designing, and digitizing capabilities and processes into digital products and tools
• Ability to understand and develop business requirements, define product features, and design end-to-end digital user experiences, balancing business needs with simple, intuitive, and engaging user-centric solutions
• Experience with design hand-off to Developers and Engineers through detailed documentation and specifications
• Knowledge of Cloud Technologies, Solutions Development, Digital Experience, and Applications Delivery management is must.
• Knowledge of Web technologies (Angular, ReactJS), NodeJs,  JAVA Spring boot, various AWS components e.g. Step Functions
• Python, Lambda etc is added advantage.
• Exposure to design principles, user-centric design, design thinking, lean / agile standard processes and tools
• Knowledge of the latest UI/UX standards, trends and tools
• Prior experience and involvement in digital transformation preferred
• Highly collaborative with proven track record to work in and manage expectations within cross-functional, global teams
• Possess deep user insight, enthusiastic about user experience, and passionate about resolving user difficulties through design
• Ability to interact and influence partners at all levels of the organization

Key Responsibilities:

• Perform current state assessment of existing processes through interviews, time activity analyses, process observations, and surveys
• Working very closely with other teams within DTT i.e. Document AI and Strategic System integration teams.
• Development of user stories and customer journeys to identify problems and digitization opportunities
• Consults with business managers to develop future state product design through sketches, wireframes, user flows, mockups, and prototypes, communicating rationale for design-related decisions to senior business leadership as needed
• Consults with business customers and assess buscasevelopment to estimate potential value realization from digitization opportunities
• Ensuring product meets intended design and organizational standards and requirements
• Translating user testing insights and feedback into actionable solutions
• Architecting solutions using AWS services and microservices architectures.
• Closely with Cloud Platform team to utilise modern CI/CD methods with automated deployment.
• Monitoring of digital product performance and maintenance requests; evaluates products in use by business managers and tracks KPIs and metrics to resolve success of specific design decisions
• Plan Digital product training for end users
• Implement product design standard processes to support user-centric, digital experiences on multiple platforms
• Implement digital product design standards and methods
• Practice continuous education on next generation technologies and emerging trends

Key Relationships and Department Overview:

• BPD Programme
• Cloud Platform Team
• Business users & Managers
• Doc AI and Strategic System Integration teams