Project Role : Program/Project Management Representativ
Project Role Description : Deliver business and technology outcomes for assigned program, project, or contracted service. Leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements.
Must have skills : Service Desk Management
Good to have skills : Consumer Goods and Services
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As a Program/Project Management Representative, you will deliver business and technology outcomes for assigned programs, projects, or contracted services. You will leverage standard tools, methodologies, and processes to deliver, monitor, and control service level agreements. Your typical day will involve ensuring the successful execution of programs and projects, collaborating with cross-functional teams, and ensuring the delivery of high-quality services. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Collaborate with cross-functional teams to ensure successful execution of programs and projects. - Monitor and control service level agreements to ensure the delivery of high-quality services. - Identify and mitigate risks and issues that may impact the successful delivery of programs and projects. - Develop and maintain project plans, including timelines, milestones, and resource allocation. - Prepare and present project status reports to stakeholders. - Provide guidance and support to team members to ensure the successful completion of tasks. - Continuously improve project management processes and methodologies. - Ensure compliance with organizational policies, procedures, and standards. - Additional responsibility: Mentor and train junior professionals in project management best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management. - Good To Have Skills: Experience with Consumer Goods and Services. - Strong understanding of project management principles and methodologies. - Excellent communication and interpersonal skills. - Ability to effectively manage multiple projects and priorities. - Experience in risk management and mitigation strategies. Additional Information: - The candidate should have a minimum of 3 years of experience in Service Desk Management. - This position is based at our Bengaluru office. - A 15 years full-time education is required.

15 years full time education

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Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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