HR Service Delivery Team Leader (m/f/x)

Posted:
11/19/2025, 9:53:20 PM

Location(s):
Lower Silesian Voivodeship, Poland ⋅ Wrocław, Lower Silesian Voivodeship, Poland

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
People & HR

Job Description:

The Impact You’ll Make in this Role

As an HR Service Delivery Team Leader, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world.
Here, you will make an impact by:

  • Leading HR Help team and overseeing the full scope of HR Services
  • Collaborating with Global/Area Process Leaders and the Global/Area HR and Payroll organizations
  • Ensuring the quality and timeliness of processes performed by the organization
  • Handling service escalations and resolving complex issues
  • Monitoring and reporting operational results
  • Identifying and coordinating process improvements

Your Skills and Expertise

To set you up for success in this role from day one, 3M is looking for candidates who meet following minimum requirements:

  • 2-4 years of experience in HR or Shared Services Organization and proven previous team management experience
  • Change management experience
  • Excellent verbal and written communication skills

Additional knowledge / nice-to-have skills / preferred qualifications that could help you succeed even further in this role include:

  • Knowledge of the Workday system

Supporting Your Well-being

3M offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope. 

  • Private medical care

  • Life insurance

  • Retirement scheme

  • Multisport card

  • Opportunity to work globally as part of an international organization

  • Work in a respectful, inclusive and friendly environment with open door policy

  • Professional training and onboarding package

  • Supporting your professional development, possibility to gain certifications/co-founding studies

  • Supporting your work-life balance through being a part of community groups, CSR actions, volunteering

  • Internal integration events

  • Holiday Bonus

Job specifics:

  • Location: Wrocław, MidPoint 71, Powstańców Śląskich 9

  • Work Your Way: Hybrid – minimum 2 days per week/ 8 days per month in office

Please attach your CV in English.

Does this opportunity and our innovative 3M culture align with your career aspirations?   

If so, we encourage you to apply and embark on a journey of creativity and growth with us. 

We look forward to hearing from you! 

Resources for You 

For more details on what happens before, during and after the interview process, check out the Insights for Candidates page at 3M.com/careers. If you have further questions please reach out to Max (our AI Virtual Assistant) via our Career Page.

Dowiedz się więcej o naszych innowacyjnych rozwiązaniach na: www.3M.pl lub na Instagramie, Facebooku i LinkedIn @3M.

Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement.

At 3M, we believe diversity & inclusion are essential to innovation. We seek and value differences in people! This Job ad is addressed to all potential candidates. As an equal opportunity employer 3M will not discriminate against any applicant for employment on the basis of race/ethnicity, nationality, religion, sex, gender identity, sexual orientation, pregnancy/maternity-related matters, age or disability, or any other relevant characteristic protected under applicable local law.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

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