At Citi, we get to connect millions of people across hundreds of cities and countries every day.  And we've been doing it for more than 200 years.  We do this through our unparalleled global network.  We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges

Citi’s Treasury and Trade Solutions (TTS) provides global solutions that can help clients drive their business forward while investing in innovation to bring new solutions to life

We’re currently looking for a high caliber professional to join our team as Assistant Vice President, Trade Processing (Internal Job Title: Cash & Trade Proc Mgr - C12) based in Penang., Malaysia.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.

The Cash & Trade Proc Mgr. is an intermediate level role responsible for ensuring transactions are processed accurately and on time in coordination with the Transaction Services team. The overall objective is to manage Trade Operations team, apply in-depth disciplinary knowledge to reach solutions and ensure deliverables are completed efficiently and accurately. Responsible in managing the team performing day-to-day operational tasks in Commonwealth Bank of Australia (CBA) White Label In-sourcing project specifically in end-to-end trade transactional processing for Trade Advance/Bills Products.

Responsibilities:

- Ensure CBA’s Trade Advance/Bills Products transactions are processed in accordance with prescribed standards of banking operational procedure.
- Review service quality, production systems, and client reporting within trade operations. Ensure the team delivers services as per agreed service standards and turnaround time to meet customers’ expectations
- Ensure compliance with policies, procedures and guidelines governing trade finance and services operations

- Analyze complex and variable issues to resolve issues and ensure team deliverables meet performance and quality expectations
- Involve in frequent operations discussions with various internal and external Citi and CBA stakeholders to brainstorm for solutioning to enhance client experience. Recommend quality reviews of Trade management services, production systems, and client reporting.
- Liaise with various stakeholders such as CBA Operation teams and Citi Technology team to resolve operational and technology related issues
- Design and formulate corrective and preventive measures for improvements, subject to approvals
- Maintain a healthy and highly motivated team
- Encourage strong teamwork across all clusters in the team
- Supervise and in charge of operations relating to the services of the CBA’s Trade Advance/Bills team, managing a team of makers and checkers
- Manage performance, identify areas of development/training and make recommendations for pay increases, promotions, terminations, hiring, etc. of team

- Contribute to planning, budget management and formulation of procedures

- Serve as backup to the Trade Operations Senior Manager

- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

- Candidate with at least 10 years of work experience in international trade finance
- Candidate with at least 7 years of experience in managing people as incumbent is expected to manage the CBA’s Trade Advance/Bills team with various complex products.

- Proven experience in creating and implementing processes that result in improved business performance

- Effective verbal and written communication and analytical skills

Education:

- Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Skills:
- Good proficiency in English language (written and oral)
- Good proficiency in Microsoft Office applications
- Strong knowledge in technical skills in trade, well versed in UCP600, URC522, ISBP and Financing guidelines – strong analytical and problem solving skills is required
- Strong knowledge in Citi’s internal processing systems mainly TRIMS and CBA downstream systems and back-end accounting entries between both system
- Strong presentation skills as incumbent is expected to have very frequent interactions with counterparts from CBA and Australia Branch.
- Able to multitask as incumbent would be challenged with various stretch assignments given by manager.

Competencies:
- Dynamic team player who is able to work in a highly challenging work environment
- Strong communication and interpersonal capabilities
- Ability to work independently with minimal supervision
- Fast learner and ability to adapt to constant change
- Strong problem solving and decision making abilities
- Strong, dynamic and flexible leadership abilities to bring the best out of the team and motivate them on consistent basis.
- Possess balanced IQ and EQ levels and a strong focus on achieving team and organizational goals
- Ability to think out of the box, always come up with innovative approach to challenge the status quo and consistently ensuring more efficient processes in the team.

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Job Family Group:

Operations - Transaction Services

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Job Family:

Cash Management

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Time Type:

Full time

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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