Account Executive 4, Product Sales - Carrier Services

Posted:
9/13/2024, 10:11:26 AM

Location(s):
Cork, County Cork, Ireland ⋅ County Cork, Ireland

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.

Job Summary

• Responsible for the sales strategy of carrier ethernet access services to international telecommunications and service providers.
• Works as part of a team to drive sales by focusing on acquiring, developing, and managing strategic prospective clients in designated territories or market segments.
• Designs and delivers live sales presentations to prospective regional and strategic clients, develops relationships with clients and positions the company brand as key components of the sales strategy.
• Integrates knowledge of business and functional priorities. Acts as a key contributor in a complex and crucial environment. May lead teams or projects and share’s expertise.

Job Description

Core Responsibilities:

  • Creates and delivers face-to-face sales presentations to prospective regional and strategic clients, demonstrating knowledge of the latest company products and services.
  • Sells with goals of exceeding departmental financial and unit targets.
  • Stays abreast of the competitive landscape and emerging technologies to best position company carrier services in the marketplace.
  • Develops the strategy of the sales territory or segment, including identifying regional and strategic partnerships and planning the development of a territory or market segment.
  • Actively researches and generates new leads with targeted carriers through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships.
  • Actively seeks ways to promote and position the company brand within territory or segment.
  • Retains customer base by delivering on the company credo, ensuring a superior customer experience.
  • Maintains and builds customer relationships to drive customer retention.
  • Works with internal teams to ensure operational efficiencies and service levels meet and exceed customer expectations through strong customer service orientation with excellent follow-up skills.
  • Maintains accurate and quality sales records and prepares sales and activity reports as required.
  • Attends out-of-office meetings with customers on a regular basis and demonstrates excellent verbal and written skills, as well as skills in presenting, persuading, and negotiating.
  • Consistent exercise of independent judgment and discretion in matters of significance.
    Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s), and overtime as necessary.
  • Other duties and responsibilities as assigned.

Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.

  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

  • Know your stuff - be enthusiastic learners, users, and advocates of our game-changing technology, products, and services, especially our digital tools and experiences.

  • Win as a team - make big things happen by working together and being open to new ideas.

  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

  • Drive results and growth.

  • Respect and promote inclusion & diversity.

  • Do what's right for each other, our customers, investors and our communities.


Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.


Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relative Work Experience

7-10 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.