JOB DESCRIPTION:

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

The Opportunity

This position works at Istanbul location in the Established Pharmaceuticals Division that we are committed to bringing the benefits of our trusted medicines to more people in the world’s fastest-growing countries. Our broad portfolio of high-quality and differentiated branded generic medicines reaches across multiple therapeutic areas including gastroenterology, women's health, cardiometabolic, pain management/central nervous system, and respiratory.

What You’ll Do

• Manage the design and administration process of CRM system (sfdc.com), configure the tool, create and update user accounts, document internal processes, complete periodic maintenance, monitor data to ensure sustainable operation of the system
• Structure and realize the system development requirements by communicating with the global team and providing the necessary information for the process
• Identify Key Performance Indicators (KPIs) related to data accuracy and compliance of sales team's activities with company strategies and ensure the routine reporting of KPIs
• Train and support CRM users both periodically and on-demand
• Manage the design and administration process of e-learning tool in collaboration with Global Team, configure the tool, create and update user accounts, document internal processes
• Perform training assignments in line with the training matrix
• Monitor and report training progress status of users
• Sustain monthly tracking of trainings and complete documentation
• Train and support system users both periodically and on-demand

Required Qualifications

• Bachelor’s degree
• Min. 2 years job experience in CRM-CLM system administration (like salesforce.com-SFDC, MI-Touch, Veeva)
• Advanced level of MS Office Applications, SQL Language
• Excellent command of English
• Excellent communication skills (both oral and written)

Apply Now

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

     

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

Sales Support & Administration

     

DIVISION:

EPD Established Pharma

        

LOCATION:

Türkiye > Istanbul : Saray Mah Dr Adnan Buyukdeniz Cd Umraniye

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:

Standard

     

TRAVEL:

Not specified

     

MEDICAL SURVEILLANCE:

Not Applicable

     

SIGNIFICANT WORK ACTIVITIES:

Not Applicable