Skill required: Talent & HR Practice - Learning Delivery Operations
Designation: Func & Ind Intelligence Assoc Manager
Qualifications:Any Graduation
Years of Experience:10 to 14 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? • Drive discussions with sponsors and stakeholders across the learning ecosystem to understand and confirm business requirements • Evaluate inputs for the learning strategy (including leveraging of talent roadmaps and other talent management tools to support learning plans and the business area s broader talent strategy) • Develop a point of view on the learning strategy • Act as a key advisor to business stakeholders—translating business needs into actionable learning strategies and helping shape decision-making on capability priorities • Develop quarterly and annual development plans; obtain sponsor inputs and approval • Oversee the design of the learning strategy framework for the capability/specialization to show how the target audience will progress across proficiency levels • Oversee development of new curriculum for emerging or priority focus areas • Research and recommend learning assets to be added to or removed from the curriculum • Create or update learner guidance resources (learning paths, curriculum sites, curriculum slides) • Oversee curriculum maintenance to ensure continued relevance to target audiences, skills, and proficiency levels • Recommend potential solutions for identified learning gaps • Create the Preliminary Learning Brief (PLB) in partnership with the client, articulating business context, learning objectives, target audience, and high-level solution direction, and hand over to the LEDD Operations team for detailed execution • Provide context to the LEDD Operations team on learning requests • Determine curriculum development and maintenance approach; provide strategic guidance • Conduct regular conversations with the business to understand evolving priorities and imperatives • Drive stakeholder expectation management through transparent dialogue • Confirm materials maintenance plan • Provide consultation and support to learning delivery as needed • Define and assess the effectiveness of learning programs • Identify and confirm learning value metrics and define evaluation strategies • Review learning analytics and reporting to extract insights and enable data-driven decisions • Create action plans based on data insights and report outcomes to leadership and stakeholders • Collaborate with LEDD Operations and stakeholders to design and approve learning communication campaigns (e.g., badge programs, hackathons, flairs)
What are we looking for? Hand-on Knowledge of HRMS (SAP, Workday, Oracle) is required •• Experience in learning and talent strategy development • Business acumen and appreciation of strategic intent • Strong program/project management skills with a proven record in execution • Practical understanding of learning solution types and architectures • Knowledge of instructional design principles • Working knowledge of accessibility principles and guidelines • Capability to operate independently across a broad range of activities • Ability to build strong relationships with SMEs and senior leadership • Excellent time management and prioritization skills • Strong attention to detail • Experience with Agile/Scrum methodologies • Ability to operate in high-paced, dynamic, and sometimes ambiguous environments • Ability to maintain a positive, proactive attitude in challenging situations • Knowledge of team engagement principles and ability to leverage team strengths • Global cultural awareness • Experience with capability assessment or needs assessment • Understanding of financial principles, benchmarking, performance metrics, and analytics • Experience presenting at senior executive levels
Roles and Responsibilities: •In this role you are required to do analysis and solving of moderately complex problems • Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures • The person requires understanding of the strategic direction set by senior management as it relates to team goals • Primary upward interaction is with direct supervisor or team leads • Generally interacts with peers and/or management levels at a client and/or within Accenture • The person should require minimal guidance when determining methods and procedures on new assignments • Decisions often impact the team in which they reside and occasionally impact other teams • Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture • Please note that this role may require you to work in rotational shifts

Any Graduation

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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