What success looks like in this role:

- Atención remota ( telefono, Chat, correo) de usuarios Internacionales.

- Solución de requerimiento de primer nivel en temas propios de Software y Hardware.

- reportar cada caso en idioma Ingles en la base de control

- Escalar casos especiales a N2

- Modalidad Presencial en Bogota / Zona Norte

- Contrato Indefinido

- Horarios rotativos / 42 horas a la semana

You will be successful in this role if you have:

Se debe evieenciar titulo Tecnico o Tecnologico en carreras de las TICs

Certificado COPNIA o pago del mismo

Ingles (Lecto escritura ) A2 - B1

Experiencia minima de 2 años en soporte técnico remoto o presencial

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [email protected] or alternatively Toll Free: 888-560-1782 (Prompt 4).  US job seekers can find more information about Unisys’  EEO commitment here.