Our culture and people are what set us apart from other post-acute care providers. We’re dedicated to the growth and development of our team to set them up for success. We CARE for our patients like they are our own FAMILY.               

SUMMARY:

The Clinical Outcome Specialist is responsible for monitoring quality metrics, analyzing data, and relaying improvement opportunities and tactical interventions to our agency locations. The results of this role’s work will be enhanced patient outcomes, improved quality metrics, and improving field staff EMR performance.

Schedule: Monday - Friday 8:30am - 5:00pm

Location: Remote

Travel requirement: As Needed (estimated more than 10%)

Requirements & Qualifications:

• Must have a current and valid clinical license (RN, PT, OT).

• Certified OASIS Quality Specialist or similar certification preferred, or ability to complete certification in first year of employment.

• 3 years of clinical experience in a home health setting.

• Prior experience participating in quality improvement initiatives is required, with preference for strong knowledge of quality improvement methodologies and best practices.

• OASIS experience with demonstrated ability to interpret response rationale.

• Effective communication and presentation skills, with demonstrated ability to tailor messaging to audience.

• Knowledge of regulatory requirements for home health care.

MAJOR AREAS OF RESPONSIBILITY:

Monitor Quality Metrics:

• Continuously review and analyze quality metrics and performance data from all agency locations, including both OASIS/outcome measures and patient experience.

• Identify trends, patterns, and areas for improvement.

Data Analysis and Reporting:

• Prepare and present detailed reports on quality metrics to the management team.

• Utilize data analytics to support decision-making and track the effectiveness of implemented interventions.

Quality Improvement Initiatives:

• Develop and implement evidence-based quality improvement initiatives.

• Collaborate with agency leadership to design and deploy tactical interventions aimed at improving patient care and outcomes.

Education and Training:

• Provide training and educational sessions to field staff and agency leadership on quality improvement processes and best practices.

• Empower agency leadership with tools and resources to allow for direct intervention.

• Assist with interventions and educational initiatives in partnership with agency leadership.

Analytics:

• Experience solving ambiguous problems with multiple trade-offs.

• Proven capability to analyze data, identify root cause issues, and develop a practical program to affect change.

• Detail-oriented and observant.

Compliance and Standards:

• Conduct regular audits and assessments to ensure adherence to quality standards.

• Report results of trending on a monthly basis.

Communication and Collaboration:

• Serve as a liaison between the corporate office and agency locations, facilitating effective communication and collaboration.

• Work closely with interdisciplinary teams to support quality improvement projects.

Additional areas:

• Homecare Homebase

• SHP

• Wellsky

• Microsoft Office Suite, with high focus on Excel.

We’ll help you put your passion for patient care to work.  Apply today!

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

We are an Equal Opportunity Employer.