EMEA Benefits Partner - London

Are you ready to write your next chapter?

Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.

We’re seeking an EMEA Benefits Partner to join our People & Culture team and support the delivery of best‑in‑class employee benefits across the EMEA region. In this role, you’ll manage benefits programs for countries including the Netherlands, France, Italy, Spain, and others.

This role will be based in London Hybrid working 2 days a week in the office.

Are you ready to make your mark? Then you sound like a Worldpayer.

About the Team

As an EMEA Benefits Partner, you will play a pivotal role in supporting and administering employee benefits programs across the EMEA region. You’ll provide expert guidance to employees, collaborate with external vendors and internal stakeholders, and ensure our benefits offerings are competitive, compliant, and aligned with business objectives. This is a career-level individual contributor position, ideal for an experienced professional with in-depth knowledge of benefits administration in a multi-country environment, across EMEA.

What You’ll Own

• Employee Support & Communication:
  Provide direct support to employees regarding benefit programs, plan options, enrolment, policy features, and requirements. Serve as a key contact for employee inquiries, ensuring clear and timely communication.

• Benefits Administration:
  Administer and communicate the company’s EMEA benefits program, including plan interpretation, eligibility, and enrolment processes. Ensure accurate records and data integrity across systems.

• Plan Design & Review:
  Assist with the review and design of benefit plans to optimize value for both employees and the organization. Participate in benchmarking and best practice surveys to maintain competitive offerings.

• Data Analysis & Reporting:
  Compile, analyze, and report benefit data (employee, plan, financial) for strategic planning, evaluation, and compliance. Prepare regular and ad hoc management reports and support the annual audit process.

• Vendor & Systems Coordination:
  Manage integration and coordination with external vendors and internal stakeholders for all benefits, wellness, retirement, and HRIS/Workday systems, including file implementations and changes.

• Compliance & Regulatory Reporting:
  Ensure compliance with relevant EMEA country laws and regulations. Prepare required data for government reporting and filings, coordinate employee communications, and support vendor billing.

• Process Improvement:
  Maintain and improve processes and procedures to ensure consistent and accurate benefit-related data capture and management.

• Annual Enrolment & Communications:
  Coordinate the design and communication of annual benefit enrolment materials and Total Reward Statements. Conduct presentations and training sessions for employees and management on benefit changes and legislative requirements.

• Wellness & Health Initiatives:
  Support the implementation and communication of wellness and health education initiatives across the region.

• Contract & Proposal Management:
  Prepare bid specifications, analyze proposals and renewals, and interpret insurance carrier contracts to ensure optimal coverage and cost-effectiveness.

• Other Duties:
  Perform other related duties as assigned to support the People Office and broader HR initiatives.

How You Will Own It

• Strong knowledge of health, welfare, and retirement benefit plans, across multiple EMEA countries.

• Familiarity with HR concepts, practices, and procedures, including disability programs, welfare programs, and applicable EMEA regulations.

• Excellent verbal and written communication skills in English; additional EMEA languages a plus.

• Proven ability to maintain confidentiality and handle sensitive information.

• Strong analytical skills and attention to detail; ability to compile, analyze, and report business information.

• Advanced proficiency in Microsoft Word, Excel, and PowerPoint.

• Ability to prioritize tasks, handle multiple projects, and meet deadlines with minimal supervision.

• Demonstrated ability to build effective relationships with employees, vendors, and stakeholders.

• Experience with HRIS systems (e.g., Workday) preferred.

• Understanding of benefit finance and cost analysis.

• Typically requires at least three years’ experience in a benefits role, preferably within the EMEA region, in addition to the UK.

What Makes a Worldpayer

At Worldpay, we take our Values seriously, and we live them every day. Think like a customer, Act like an owner, and Win as a team.

• Curious. Humble. Creative. We ask the right questions, listening and learning to get better every day. We simplify the complex and we’re always looking to create a bigger impact for our colleagues and customers.

• Empowered. Accountable. Dynamic. We stay agile, using our initiative, taking calculated risks to progress. Never standing still, never settling, we work at pace to achieve our goals. We champion our ideas and stay flexible to make them happen. We know that every action adds up.

• Determined. Inclusive. Open. Unlocking potential means working as one global community. Our work spans borders, and we stay united by our purpose. We collaborate, always encouraging others to perform at their best, welcoming new perspectives.

Does this sound like you? Then you sound like a Worldpayer.

Apply now to write the next chapter in your career. We can’t wait to hear from you.

To find out more about working with us, find us on LinkedIn.

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