Product Manager II

Posted:
7/18/2024, 5:00:00 PM

Location(s):
New York, New York, United States ⋅ New York, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Product

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Max is where storytelling takes center stage and where creatives find a home with the support and resources to do their best work, no matter the genre or format. Whatever the viewer wants to watch is front and center and more of what they crave is easily discovered. It is where our exclusive Max Originals and iconic entertainment brands thrive, with HBO, HBO Max, Warner Bros., DC, Turner Classic Movies, Cartoon Network and more delivering the greatest array of series, movies, and specials for audiences of all ages. HBO Max originally launched in the United States in May 2020 and introduced a lower priced, advertising-supported tier in June 2021. It rolled out globally across Latin America and the Caribbean in 2021, followed by its first European launches in the Nordics and Spain later that year. In May 2023, Warner Bros. Discovery introduced Max, an enhanced streaming platform, in the U.S. HBO Max is currently available in 46 countries and there are plans for the continued global expansion of Max in 2024.

Your New Role...

We are seeking a highly skilled and motivated Product Manager to join our dynamic Content Discovery team. In this role, you will play a pivotal role in supporting and launching new Content Discovery features and enhancements. This role is focused on our browse experience and how we can continue to help users find content through intuitive and thoughtful product improvements. Your efforts will help us scale to >100m customers and solidify Max’s spot as a worldwide top 3 streaming company. You will be a key member of the Core Product team responsible for evolving and innovating our streaming services Max and discovery+.

The ideal candidate will have strong strategic thinking and analytical skills, excellent communication and collaboration skills, and a passion for WBD’s mission. The ideal candidate will consistently advocate on behalf of the customer, leveraging data, customer feedback, and innovative thinking to deliver the best product features and enhancements.

Your Role Accountabilities...

As a key contributor at WBD, you will:

  • Translate customer needs and business goals into product features, creating value for both stakeholders and customers, and convey our product roadmap in a clear, actionable way to engineering and stakeholders.

  • Proactively ideate on customer browse paths, user feedback, and engagement data to understand how we can improve the Max product.

  • Understand different user contexts and needs, from regional differences to device differences, to strategize how to flex and scale the product to meet those requirements.

  • Coordinate with content, merchandising, marketing, design, engineering, research and analytics as we launch new product features and enhancements.

  • Explore new areas of opportunities to drive value and growth goals forward and coordinate with key stakeholders to prioritize the changes.

  • Monitor existing metrics, develop and propose new metrics, and work across the organization to ensure we are tracking towards KPIs and OKRs.

Qualifications & Experience...

  • 2+ years of product management experience, preferably in the streaming / media space.

  • Experience supporting development of new feature ideas aimed at growing subscribers and increasing engagement within a product.

  • Demonstrated ability to manage a product roadmap with sound judgment in addressing and resolving challenges and opportunities. 

  • Proven track record of launching new features, with a keen understanding on how to evolve the feature post-MVP.

  • Experience managing an A/B test backlog and continually iterating on test ideas to continue to improve the product.

  • Exceptional verbal, written, and interpersonal communication skills.

  • Sound knowledge of JIRA and experience working with Design and Engineering.

  • Exceptional organizational abilities with a keen attention to detail and ability to oversee multiple workstreams.

  • Strong analytical skills and an innovative approach to solving practical problems.

  • Proven experience understanding customer journeys and dedication to putting the customer first.

  • Ability to thrive in a fast-paced, dynamic environment.

  • Self-starter with ability to effectively manage multiple priorities.

  • Showcase pro-active and creative product thinking with interest in understanding user challenges in an evolving environment.

  • Proven success identifying behavior trends to deliver recommendations on best customer experience.

  • Solid understanding of the competitive landscape and experience with subscriber products is required.

  • Interest in the entertainment space, and curiosity around content strategy, viewing modalities and mindsets when a user chooses to watch something.

How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/  along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.

If you’re a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at [email protected].

In compliance with local law, we are disclosing the compensation, or a range thereof, for roles in locations where legally required. Actual salaries will vary based on several factors, including but not limited to external market data, internal equity, location, skill set, experience, and/or performance. Base pay is just one component of Warner Bros. Discovery’s total compensation package for employees. Pay Range: $95,550.00 - $177,450.00 salary per year. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, Warner Bros. Discovery provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and sick time and vacation.