MarTech Ops Senior Analyst (APAC markets)

Posted:
3/2/2026, 6:37:01 PM

Location(s):
Wilayah Persekutuan Kuala Lumpur, Malaysia ⋅ Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia

Experience Level(s):
Senior

Field(s):
Growth & Marketing

Regional Ads Marketing Technology (MarTech) Ops
This role is critical to the efficiency and effectiveness of APAC marketing initiatives, acting as a central figure for event project management, martech optimization, and process enhancement. Responsibilities span the entire event lifecycle, from system setup to troubleshooting and post-event analysis.
 

Key Contributions:

  • Regional Event MarTech Management: The role plays a key role in the setup of martech tools for events like ad product innovations, and major platform & tech conferences . This includes project management of website production for registration experiences across multiple APAC markets, ensuring seamless integration of platforms like Swoogo and RSVP, managing localization efforts, and resolving critical technical issues to guarantee smooth customer journeys.

  • Program Level/Auto Nominations & Data Stewardship: A significant portion of this role involves developing and implementing the Connect Nominations and Auto Nominations framework for Practitioner programs. The role provides essential step-by-step guidance , manages complex data integrations, and meticulously troubleshoots nomination issues to ensure accurate and efficient audience targeting for events. The focus is on both setting up the current system and training others for long-term sustainability.

  • Martech Strategy & Workflow Optimization: The role is instrumental in providing critical feedback on the existing martech stack, identifying pain points, and proposing solutions to improve system integrations and overall functionality. This role actively contributes to building out and refining workflows across various marketing operations, including data update processes, opt-out management, and the comprehensive end-to-end event operations framework. This involves documenting best practices, developing guidance for Product Marketing Managers (PMMs), and streamlining handovers between teams.

  • Cross-Functional Collaboration & Feedback Loop: The role facilitates vital SteerCo interviews, gathering valuable insights from PMMs on event tool usage and workflow effectiveness. This feedback directly informs improvements to Gather's functionality, addresses specific regional challenges, and contributes to a more user-friendly and efficient guest, seller, and marketer experience.

In essence, the role is pivotal in standardizing and scaling marketing operations across APAC, leveraging technical expertise and project management acumen to enhance both internal processes and external customer experiences for key regional initiatives.

Requirements

  • Min 2–4 years of experience in MarTech/Marketing Technology Having experience supporting regional or multi-market initiatives is a plus.

  • Strong project coordination and timeline management skills

  • Ability to manage multiple stakeholders across markets

  • Structured documentation and SOP writing capability

  • Strong troubleshooting and problem-solving mindset

  • Basic understanding of Data flows and integrations, Audience segmentation, Contact data management, Opt-out/consent management processes

  • Comfortable working with spreadsheets (Google Sheets / Excel) for data validation and tracking

Familiarity with marketing technology platforms such as:

  • Event registration tools (e.g., Swoogo, RSVP, Cvent or similar)

  • CRM systems (e.g., Salesforce)

  • Email marketing platforms

Nice to have:

  • Experience with Google Marketing Platform tools

  • Basic knowledge of tagging, tracking, or audience list creation

  • Exposure to automation workflows

#LI-GM

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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