Customer Service Representative

Posted:
8/28/2024, 2:59:12 AM

Location(s):
Powell, Ohio, United States ⋅ Ohio, United States

Experience Level(s):
Junior

Field(s):
Customer Success & Support

We are a full-service animal hospital serving Powell and its surrounding areas including Columbus, Dublin, and Delaware. Pet health and well-being are very important to us, and we take every possible measure to give our patients the care they deserve. We treat dogs and cats. We offer a variety of services: including routine medical, surgery, dental care, health screening tests, emergencies, digital body and dental x-rays, and nutrition counseling.

Creating and maintaining a lifelong relationship with clients and pets is a focus at Liberty Pet Hospital. We aspire to provide elite customer service and premium care for the lifetime of our pets.

Our clinic is looking for a full-time, experienced veterinary receptionist with a positive attitude and the people skills to support the veterinary staff in ensuring quality veterinary care for all pets, educating clients on all aspects of pet health, and ensuring a safe and effective hospital environment. We want someone who wants to join our practice for the long haul. We are seeking a self-motivated, enthusiastic, and caring receptionist to join our very team-oriented staff. If you are able to work in a fast-paced but fun and rewarding environment, you may be a perfect fit for us and we would love to hear from you. This ideal candidate must possess: strong communications skills, a positive attitude, an outgoing personality, be hard working, self motivated, excellent customer service skills, and a passion for patient care.

Please be sure that you are comfortable both on the phone and in front of clients. While the pets are important, we also believe in taking care of the owners in order to offer the total package to our guests. Please include your resume and a short paragraph about why you think a career in veterinary medicine is right for you.

● High school or equivalent (Preferred) Experience: ● Veterinary Experience: 1 year (Preferred) ● Front Desk: 1 year (Preferred)In-person

Work Location: One location

Job Type: Full-time

Salary: $15.00 - $16.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Experience level:

  • 1 year

Shift:

  • Day shift
  • Evening shift
  • Morning shift

Weekly day range:

  • Monday to Friday
  • Weekends

Work setting:

  • In-person

Ability to commute/relocate:

  • Powell, OH 43065: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

Requirements

  • Customer Service
  • Answering Phones
  • Scheduling Appointments
  • Managing and tracking appointments
  • Client Education
  • Invoicing
  • Handling Payments and Deposit
  • Managing online appointment and client requests
  • Managing online reminder system

Fostering Internal Growth: Employee Career Development at AmeriVet 


Your journey to career advancement starts where you are. Discover your potential for growth within AmeriVet as we provide mentorship and insights into cross-functional roles. Elevate your skills, transition into leadership positions, and shape your success by harnessing the power of internal opportunities.

At AmeriVet, your well-being, your loved ones, and your future are our top priorities. This commitment is reflected in the comprehensive range of benefits we offer, including:


•    Comprehensive medical, dental, and vision insurance
•    401(k) matching
•    Generous holidays and paid time off
•    Career development programs
•    Robust health and wellness initiatives
•    Employee referral bonus programs and much more!


AmeriVet takes pride in embracing the uniqueness and diversity that every team member, pet owner, and pet brings to our community. Our unwavering dedication revolves around nurturing a culture of diversity, equity, and inclusion, where each team member not only feels a strong sense of belonging, but is also empowered to thrive.

At AmeriVet, your well-being, your loved ones, and your future are our top priorities. This commitment is reflected in the comprehensive range of benefits we offer, including:


•    Comprehensive medical, dental, and vision insurance
•    401(k) matching
•    Generous holidays and paid time off
•    Career development programs
•    Robust health and wellness initiatives
•    Employee referral bonus programs and much more!


AmeriVet takes pride in embracing the uniqueness and diversity that every team member, pet owner, and pet brings to our community. Our unwavering dedication revolves around nurturing a culture of diversity, equity, and inclusion, where each team member not only feels a strong sense of belonging, but is also empowered to thrive.