Role Summary:
To lead and manage outbound transportation operations for finished goods, ensuring timely, cost-effective, and compliant delivery to customers, depots, or distributors while optimizing logistics performance and service levels.

Responsibilities

• Develop and execute outbound transportation (Full Truck Loads, Part Truck Loads, Courier movements) plans aligned with dispatch schedules and customer commitments.

• Ensure timely vehicle placement and dispatch from plants, warehouses, and distribution centers.

• Optimize route planning and load consolidation to maximize vehicle utilization and reduce freight costs.

• Monitor daily shipment movement and ensure adherence to delivery timelines.

• Identify, onboard, and develop reliable transporter/vendor base across regions.

• Negotiate freight rates and contracts to ensure cost competitiveness.

• Monitor transporter performance (TAT, on-time delivery, incident rate) and drive continuous improvement.

• Ensure availability of vehicles during peak demand and contingency situations.

• Manage transportation costs against approved budgets and KPIs.

• Analyze freight spend and identify cost-saving opportunities (mode optimization, consolidation, route changes).

• Monitor detention, demurrage, and penalty costs; implement corrective actions.

• Prepare and present MIS reports on logistics cost trends and savings initiatives.

• Ensure high service levels (OTIF – On Time In Full deliveries).

• Coordinate with sales, customer service, and distribution teams to meet customer delivery requirements.

• Proactively address delivery delays, escalations, and service issues.

• Drive continuous improvement in delivery lead times and customer satisfaction.

• Ensure compliance with statutory and regulatory requirements (road permits, E-way bills, GST norms, safety regulations).

• Maintain accurate and timely documentation for dispatch and invoicing.

• Ensure adherence to company policies and audit requirements.

• Manage insurance claims for transit damages and losses.

• Utilize TMS (Transport Management System) and ERP systems (SAP/Oracle, etc.) for planning, tracking, and reporting.

• Drive digitalization initiatives such as GPS tracking, e-POD, automated freight billing.

• Ensure data accuracy and real-time visibility of shipments.

• Track and report key KPIs: OTIF delivery, Freight cost per unit / ton / km, Vehicle turnaround time, Fill rate / load efficiency, Transit damage / claims

• Prepare dashboards and periodic reports for leadership review.

• Conduct root cause analysis and implement corrective/preventive actions.

• Collaborate with: Warehouse/Dispatch teams for shipment readiness; Sales & planning teams for demand alignment; Procurement for vendor contracts & Finance for billing, audits, and cost controls

• Ensure smooth coordination across internal and external stakeholders.

• Identify potential transportation risks (strikes, weather disruptions, capacity shortages).

• Develop contingency plans to ensure continuity of supply.

• Manage crisis situations and minimize service disruption.

• Lead and develop transportation team members.

• Set performance goals and conduct regular reviews.

• Drive capability building and process improvements within the team.

• Foster a culture of safety, efficiency, and accountability.

Requirement:

• Master's degree in supply chain, Logistics, Business, from Tier I or II colleges

• 8–12 years of experience in transportation/logistics, preferably in outbound finished goods

• Experience handling multi-location distribution networks

• Strong knowledge of transportation and logistics operations

• Cost analysis and negotiation skills

• Data-driven decision making

• Stakeholder management

• Problem-solving and crisis handling

• Proficiency in ERP/TMS tools

• Leadership and team management