Banking Services Operations Associate II - Lockbox Processor

Posted:
8/25/2025, 5:00:00 PM

Location(s):
New York, United States ⋅ Town of Amherst, New York, United States

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Operations & Logistics

Schedule:

Sat & Sun 9am-4:30pm

Overview:

Prepares and processes payments according to account specifications for Lockbox customers.

Primary Responsibilities:

  • Open and prepare deposits for processing using customer specific documented instructions.
  • Key deposit batch information into Lockbox application.
  • Capture check and document images utilizing high-speed imaging equipment.
  • Complete data entry based on customer specific documented instructions.
  • Complete check keying including dollar amounts and MICR line information.
  • Process credit card transactions utilizing merchant services application.
  • Review and prepare completed deposits for return to customer.
  • Prepare, balance and send customer data transmissions.
  • Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.  Identify risk-related issues needing escalation to management.
  • Promote an environment that supports belonging and reflects the M&T Bank brand.
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
  • Complete other related duties as assigned.

Education and Experience Required:

Minimum of a High School diploma or equivalent (GED) and a minimum of 1 year general work experience

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.00 - $25.76 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Amherst, New York, United States of America