This role offers a unique opportunity for the product manager to curate a competitive suite of investment offerings. As a key contributor to our mission of delivering competitive and customer-centric solutions, the successful candidate will influence product management, risk management, and cross-functional collaboration. They will gain exposure to strategic decision-making, and also provides a platform for professional growth through engagement with diverse stakeholders.

Position Responsibilities:

Product Due Diligence & Product Research

• Responsible for competitive market and product information updates.
• Conduct product comparisons and pro-actively communicate product positioning and key features and benefits
• Conduct feedback / focus group sessions with reps
• Monitor product sales performance
• Exercise product inventory control to ensure product line is competitive and productive
• Handle product enquiry from sales force and internal customers
• Ongoing review of all investment products on the Approved Funds and Investment Products List – prompt action required to react to product, market or legislation changes, and to ensure information is kept up-to-date and accurate
• Creating and maintaining Recommended List based on different asset classes, sectors and regions to meet clients’ needs
• Ensuring products on the list meets MFA standards according to agreed standardized procedures
• Advice on products recommendation and assist reps with FAQ on a timely basis as required
• To develop and set up essential and/or unique product offerings, which will aid reps in their investment planning recommendations to clients / customers, e.g. Model Portfolios, Fund of Funds

Product Launch

• Manage the whole end to end process of product due diligence to product launch
• To work with providers in developing sales tools for sales force to enhance their knowledge and competency

Product Trainings

• Coordinate new product launch trainings
• Arrange for 3rd party induction training, investment seminars etc as and when required, so as to increase the knowledge, awareness and competency of MFA reps

Business Relationships and Provider Onboarding

• Handle partner relationships
• Sourcing for suitable partners for onboarding to enhance our firm’s value proposition
• Manage the end-to-end process of onboarding product providers.

Special Projects

• Handle projects related to MFA suite of Products eg.. product information, product recommendations, AI Process, etc
• Support company in ad-hoc projects/initiatives/strategy (e.g. HNW case management process, product bundling)

Required Qualifications:

• Tertiary education in relevant discipline and at least 3-5 years of relevant experience in a similar role is preferred
• Knowledge and understanding of various investment types (e.g. ETFs, Unit Trusts, Bonds) and classes (e.g. Equities, Mixed Assets, Fixed Income) is required
• Resourceful and analytical
• Other key attributes include ability to multi-task, good team player, and strong initiative.
• Sound knowledge of global equity and fixed income markets
• Undertaken or are interested in additional finance-focused education, such as CFA, CAIA or equivalent
• Experienced user of mutual fund databases (Morningstar Direct)

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Hybrid